iPod not being recognised

Norbert666 · 19 Jan 2006 at 09:24

Hi, for some reason, all of a sudden, my iPod is not being fully recognised by iTunes.

It connects to the pc fine via firewire, I can see it as a drive in My Computer. It starts charging, but iTunes is not opening, and nor is the iPod updating.

Any suggestions?

Thanks

Xero · 19 Jan 2006 at 11:12

Have you tried reseting it? A similar thing happened to my Nano the other day, i reset it and it worked again fine.

To reset:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds.

FrankJH · 19 Jan 2006 at 12:15

I had a fright with my brand new black video ipod 30gb being stuck on language selection screen - fortunately I found out about the 5R's that apple call them , including the hard reset ( pressing play/pause and menu simultaneiously) and it worked 1st time, which was a mighty relief

Nixeh · 19 Jan 2006 at 13:39

Im having the exact same problem with my ipod. Havent been able to connect it for a few weeks.

Generation 5 ipod, the one with the buttons above the circle dial.

midgetski · 20 Jan 2006 at 15:12

Change the drive letter of the ipod.

http://support.microsoft.com/default.aspx?scid=kb;en-us;307844&sd=tech

Caged · 20 Jan 2006 at 15:27

Nixeh said:
Generation 5 ipod, the one with the buttons above the circle dial.

That would be a 3rd gen one then.

Norbert666 · 21 Jan 2006 at 13:02

Sussed it.

It was a problem with the latest iTunes release.

Uninstalled 6.1 and redownloaded it. When I installed it, I noticed the Apple site has reverted back to 6.0, so obviosuly there have been issues.

Cheers

James

Norbert666 · 21 Jan 2006 at 13:05

Nope. I haven't sussed.

Well I have now.

Just after reinstalled, and typing the above post, I uninstalled Quicktime (really hate it).

When I went to reload iTunes, it's saying it can't as there are parts missing.

Clearly they've linked the two together so you have to keep QuickTime.

James

Caged · 21 Jan 2006 at 13:18

QuickTime is the iTunes playback engine.

Norbert666 · 21 Jan 2006 at 13:20

Caged said:
QuickTime is the iTunes playback engine.

I've always been able to uninstall, I'm sure??

Caged · 21 Jan 2006 at 13:21

I've never been able to uninstall it.

Norbert666 · 21 Jan 2006 at 13:28

Caged said:
I've never been able to uninstall it.

OK. Maybe I haven't then.