ISP question

Sudden · 21 Jan 2006 at 08:56

I'm looking to migrate to Zen from Metronet, and on the site they tell me to choose my ISP, with no space to type one in.
Problem is, metronet's not on the list. I know Plusnet's bought Metronet now, but if I choose them as my option, which them? There is an optoion for a "PlusNet" and for a "Plus.Net"
Any idea which one would point toward's metronet?

mancubas · 21 Jan 2006 at 10:00

I am currently with Zen Internet and I would highly recommend them, you probably already know that as you are migrating to them

Simpliest way will be to phone metronet and get your MAC number, give this to Zen who will do the rest.

If you are still confused put a post on there forum http://forum.zensupport.co.uk/

ManC

tolien · 21 Jan 2006 at 10:13

Yeah, you need to already have the MAC from Metronet.
Would suggest phoning Zen rather than posting on a forum though.

If it doesn't have the option, you should be able to just leave it blank. They'll get what ISP you were with from the MAC key anyway.

Sudden · 21 Jan 2006 at 10:51

Allrighty, i'l leave it blank and see what happens

Thanks guys.
I was hoping to have started migration on friday, but metronet messed up a bit.
Sent me an email with my MAC, expiry date and telephone no. Only problem was taht the telephone number wasn't mine

Ah well, hopefully they'l send me a corrected version on monday.
Am I right in thinking that the MAC code is linked to the telephone by the way?

tolien · 21 Jan 2006 at 10:56

Not directly to the telephone number.
Zen would've found out if it was the wrong code.