gib786 said:
I got my first bill today for a contract I took out last month, any idea why they charge you for an extra month in advance? Also im supposed to be paying £25 a month but both charges for both months show £29.78
On any contract mobile you always pay normally a month in advance.
Service starts from the day you take the contract out, however, so it depends when your billing date falls.
Quick example.
Join on 1st of the month.
Billing date is the 30th of the month.
First bill that comes in will have line rental in arrears for between 1st and 30th of the month when you joined, plus your standard line rental charge for the following month in advance.
After the first month you only pay the line rental in advance.
The £29.78 doesn't sound like line rental, more like the now (mostly) defunct line connection charge of £34.99 inc vat.
What you should have on your bill is something like.
Line connection £29.78
Waive line connection -£29.78
Which has nothing to do with your service plan.
If you're on a £25 a month talkplan your talkplan cost will show as roughly £21.28 + vat
What sort of thing does it say on your cost summary (normally page 2) if you don't mind me asking.