k750i problem

Ja (: · 10 Mar 2006 at 14:21

Ive had my 750i for about 7/8 months now, on contract with o2. For the last couple of months the thumbsticks been playing up really bad.. and it just seems to be getting worse. I have to press it over and over before it will even respond.

I was wondering if i contacted o2 would they replace my phone?

I didn't take out insurance.

Any advice/thoughts?

Priapus · 10 Mar 2006 at 14:23

I don't think they will. I have a K750i as well, for around the same time as you've had it. And my joystick is not as responsive as it used to be. But I find if I'm light on it, it works fine.

Ja (: · 10 Mar 2006 at 14:24

Ok, thanks for the reply.

mad_allan · 10 Mar 2006 at 14:37

Mine is the same, I have just upgraded but use the 750 as my work phone. Quite a few people seem to have the same problem

Ja (: · 10 Mar 2006 at 15:42

Spose il just have to suffer till my contracts ended then o:

bravo · 10 Mar 2006 at 17:32

i found dismantling it and cleaning it out worked a treat, it's now a regular thing for me

check your manual/box/any documentation for warranty details, unfortunately o2 are only the supplier, claims often go straight to the manufacturer

Ja (: · 10 Mar 2006 at 17:49

Ah ok! I'l give that a try ^_^

Thanks!

Kappa · 10 Mar 2006 at 19:06

before you dismantle it, I'm pretty sure you can go into the store and they can get it repaired for you no charge.

Ja (: · 10 Mar 2006 at 19:54

Well i ordered it online, so could i just go into any o2 store?

Edit: Actually.. i spose i could just email/ring them and see what they say. Thanks

smokey · 11 Mar 2006 at 22:24

Don't dismantle it!!!

If you do, you void your warranty and all hopes of getting a fixed phone. Take into the o2 store, they'll send it off to SE to get repaired free of charge and you'll get it back after 4 days or so with a fixed joystick. Worked for me but they'll know if you've been tampering! Best to let them do it...

Caged · 12 Mar 2006 at 21:25

Mine did that after 3 weeks, the difference is I'm with Orange so I called them and got a replacement the next day.

This is a warranty issue, not insurance.

Ja (: · 13 Mar 2006 at 09:12

Ah was busy this weekend so i never messed with it, thanks for the reply il take it to O2 soon then