Seagate Support Fantastic

Coolasmoo · 16 Apr 2006 at 22:44

Hey guys,

Just wanted to share some info regarding Seagate.

I was having some issues with a drive that i thought a firmware update would solve.

Emailed over a request this morning , expecting a reply next week with it being a Sunday. Got a mail back about 2 hours ago asking for serial numbers etc, then an hour ago i got the new firmware and full instructions straight to my mail box.

Hows that for a good tech service :cool:

ted34 · 17 Apr 2006 at 17:19

I never knew you could update the firmware on hard drives. Did it make any difference and do you have to have the drive formatted?

Coolasmoo · 18 Apr 2006 at 20:05

Yeah, it solved a small problem i was having ,

Its not something that you normally do, and its not something a Harddrive manufacturer would post up for download.

I was lucky and the drive booted straight back into XP, but the support said to back up eveything just in case.

I had to also step up the firmware one at a time, as it could have destroyed the H/D going straight to the latest firmware apparantly

ATI · 18 Apr 2006 at 20:42

Coolasmoo said:
Yeah, it solved a small problem i was having ,

Its not something that you normally do, and its not something a Harddrive manufacturer would post up for download.

I was lucky and the drive booted straight back into XP, but the support said to back up eveything just in case.

I had to also step up the firmware one at a time, as it could have destroyed the H/D going straight to the latest firmware apparantly

seagate not bad keep it up

today i recieved my replacement via ups the whole think took about 7 days i think

BONES__69 · 18 Apr 2006 at 20:47

For storage drives their is no option but too buy Seagte imho! What with the 5 year warranty