I need to use dial-up to access the internet for a few days so I found a PCI software modem (Intel 536EP chipset) which has been unused for a few years. The last time it was used, it worked fine (in another computer). I can't get it to work though :/
I have signed up to a dial-up PAYG ISP and connected to it successfully via a laptop so that proves that the phone line, the telephone cable and the ISP phone number etc. all work okay. So the problem is with my modem or my computer.
I have set up the dial-up connection and you can hear it dial the number, then start the screechy type sound that dial-up modems make when establishing a connection. What seems to be the problem is, after about two seconds there is a slight pause where it goes silent, then it continues. Then after a few more seconds the noise just 'hangs' - it keeps making noise but just a single pitch. I can only think it is because of the 'pause' where it goes silent briefly.
I have tried the following...
different version drivers (4.43, 4.77)
tried the modem in every PCI slot (even removing all the other PCI cards)
tried lowering the send/receive limits both slightly and to the minimum
tried lowering the maximum port speed from 115200 to lower settings
tried changing the COM port that it uses
tried the modem on a clean install of Windows, which I installed with my cable modem and network cable disconnected in case of some kind of conflict
Nothing I do makes any difference. I am coming to the conclusion that the modem must be faulty Windows says the modem is working properly, and that there are no conflicts. I am using XP Home SP2 btw.
Here is what I get when I query the modem...
Has anyone got any ideas? Anything else I can try before this gets binned?
TIA
/kicks myself for selling my old Diamond 56e external modem
I have signed up to a dial-up PAYG ISP and connected to it successfully via a laptop so that proves that the phone line, the telephone cable and the ISP phone number etc. all work okay. So the problem is with my modem or my computer.
I have set up the dial-up connection and you can hear it dial the number, then start the screechy type sound that dial-up modems make when establishing a connection. What seems to be the problem is, after about two seconds there is a slight pause where it goes silent, then it continues. Then after a few more seconds the noise just 'hangs' - it keeps making noise but just a single pitch. I can only think it is because of the 'pause' where it goes silent briefly.
I have tried the following...
different version drivers (4.43, 4.77)
tried the modem in every PCI slot (even removing all the other PCI cards)
tried lowering the send/receive limits both slightly and to the minimum
tried lowering the maximum port speed from 115200 to lower settings
tried changing the COM port that it uses
tried the modem on a clean install of Windows, which I installed with my cable modem and network cable disconnected in case of some kind of conflict
Nothing I do makes any difference. I am coming to the conclusion that the modem must be faulty Windows says the modem is working properly, and that there are no conflicts. I am using XP Home SP2 btw.
Here is what I get when I query the modem...
ATQ0V1E0 - OK
AT+GMM - Intel(R) 536EP Modem
H.324 video-ready rev. 1.0
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: B4
AT+GCI=? - +GCI: (B5,61,35,14,25,27,85,88,98,A9,BC,A5,31,3C,82,52,57,58,68,A0,AE,04,0A,A6,2D,46,59,69,7B,B4,0F,3D,8B,84,00,B8,09,6C,26,50,9C,7E,07,16,73,FE,53,89,54,0B,0E,12,49,4E,4F,5B,7F,87,8C,A3,AC,B7,BB,C4,4D,F9,51,FC,B3,FB,20,2B,33,37,41,45,8A,36,2E,9F,E1,1B,FA,F8,F7,A1,55)
ATI1 - Intel(R) 536EP Modem
ATI2 - Intel Corporation
ATI3 - 536EP
ATI4 - 536EP Release 4.77.8.0 - Dec 23 2004 - 19:19:46
ATI5 - V.92 Capable Modem
Host I/F: PCI
ATI6 - DSP Patch Level:09.86
ATI7 - OK
Has anyone got any ideas? Anything else I can try before this gets binned?
TIA
/kicks myself for selling my old Diamond 56e external modem