Associate
- Joined
- 3 Aug 2004
- Posts
- 47
I have broadband provided through Demon internet although I am experiencing 2 problems at the moment:
* My broadband will only connect when I am on the phone. As soon as I hang up from a phone conversation the internet disconnects (the 'i' goes out on the router and everytime it dials in to try and get back online, it is rejected). This is a fairly recent problem, although I have had intermitant service for a month or so.
* When my broadband is connected properly (i.e. when I can get online), my phone line has a lot of white noise. I tried replacing the phone as I thought that was the problem, but the new phone is the same.
HELP!!
I have logged the fault with demon technical support (they have forwarded to BT who should be in contact on Monday/Tuesday next week), but I was wondering if anybody else has had a similar problem and if they found a fix??
Thanks
Ed
* My broadband will only connect when I am on the phone. As soon as I hang up from a phone conversation the internet disconnects (the 'i' goes out on the router and everytime it dials in to try and get back online, it is rejected). This is a fairly recent problem, although I have had intermitant service for a month or so.
* When my broadband is connected properly (i.e. when I can get online), my phone line has a lot of white noise. I tried replacing the phone as I thought that was the problem, but the new phone is the same.
HELP!!
I have logged the fault with demon technical support (they have forwarded to BT who should be in contact on Monday/Tuesday next week), but I was wondering if anybody else has had a similar problem and if they found a fix??
Thanks
Ed