What a joke, charge for delivery reports!!%%

st@nners · 29 Jul 2006 at 17:07

Ive just been reading a mobile phone forum, where i stumbled upon a post that said Orange now charge 1 pence for a SMS delivery report!!

Can anyone confirm if this is true or untrue?

I have 2 contracts with orange at the minute, albeit my old one is getting canceled soon but ive never been charged for delivery reports in the past on my old contract and i dont intend to start getting charged for them now on my new contract!

Cheers..

tom_e · 29 Jul 2006 at 17:15

im on payg and ive never been charged for them

st@nners · 29 Jul 2006 at 17:28

Its appears to be pay monthly only at the minute but theres talk of it coming to payg in the future it seems..

Dolph · 29 Jul 2006 at 17:53

It applies to pay monthly contracts on the current talkplans (core plans, current web plans and animal plans). PAYG customers and those on older plans do not pay the charge.

As for the reason for charging, SMS delivery reports significantly increase traffic through the network as they effectively double the traffic used to send a single SMS... Why should people who don't use that service have to subsidise those who do? Charging for delivery reports is also a better solution than getting rid of them altogether (like O2 have done) as it gives customers the option.

st@nners · 29 Jul 2006 at 18:04

Dolph said:
It applies to pay monthly contracts on the current talkplans (core plans, current web plans and animal plans). PAYG customers and those on older plans do not pay the charge.

As for the reason for charging, SMS delivery reports significantly increase traffic through the network as they effectively double the traffic used to send a single SMS... Why should people who don't use that service have to subsidise those who do? Charging for delivery reports is also a better solution than getting rid of them altogether (like O2 have done) as it gives customers the option.

Yeah, i see where you are coming from on the whole increases traffic point, however i dont agree with the very rude hush hush way they have implemented them.

I cant find it anywhere on the orange website, even by reading the terms and conditions.

So had i not read elsewhere about it i would not have known.

Take that for example, do you not think it would be nice just to say list it with the sms charge? Then it gives people the knowledge and therefore choice to turn them off if they dont want to pay.

I regularly send in excess of 900 texts a month, thats 9 quid that would have appeared on my bill and i would have been like huh?

Oh well least i know it is true now. Cheers

Dolph · 29 Jul 2006 at 18:15

Well, technically it's not an out of bundle cost, it's an additional, optional service. That cost table doesn't include any of the additional, avoidable charges.

There is a full price guide available online

http://www1.orange.co.uk/service_plans/downloads/pm_price_guides.pdf

Which does give you all that information for all the additional services and charges.

In the terms and conditions, it does regularly refer to the above price guide for additional charges

st@nners · 29 Jul 2006 at 18:20

Ah cheers for that, i will take a look at it

b0rn2sk8 · 30 Jul 2006 at 01:53

Iv never noticed it on my bill, but to be honest id rather know that my text has arrived so i dont spend time expecting a reply to a txt thats not beed recieved...

Ripper · 30 Jul 2006 at 15:31

its came up on my bill. But i dont understand it. Ive sent 760 messages this month, and been charged 93p for reports. On the itemised bill report charges only appear every so often. Doens't it charge for EVERY message then?

Doug · 30 Jul 2006 at 16:10

Possibly cross-net only?

Ripper · 30 Jul 2006 at 18:30

ah well spotted. Looks like thats the case. Good really because 700 of those msg's were to the mrs and she's on orange too luckily

Samtheman1k · 31 Jul 2006 at 11:42

How do you manage to send a 1000 messages a month?

That's like over 30 a day????

sl33pyhead · 31 Jul 2006 at 11:58

Samtheman1k said:
How do you manage to send a 1000 messages a month?

That's like over 30 a day????

Must admit I often wonder myself what some people do with their days that they can find the time to send 30+ messages a day.

Surely it would just be cheaper and quicker to call... :confused:

st@nners · 31 Jul 2006 at 12:03

sl33pyhead said:
Must admit I often wonder myself what some people do with their days that they can find the time to send 30+ messages a day.

Surely it would just be cheaper and quicker to call...

Would be quicker and easier to call but you cant call when you are ment to be working, however its possible to send a sly text

Priapus · 31 Jul 2006 at 12:20

Even if there was a charge, I wouldn't mind. As I like to know if my message has been recieved or not. Saves so much hassle, and time.

Come on, 1 pence is nothing.

Samtheman1k · 31 Jul 2006 at 14:11

Ice On Fire said:
Come on, 1 pence is nothing.

It is when there's 1000 1ps a month!

teulk · 1 Aug 2006 at 10:08

Dolph Charging for delivery reports is also a better solution than getting rid of them altogether (like O2 have done) as it gives customers the option.[/QUOTE said:
O2 havent got rid of their delivery reports you simply put *0# at the start of your text - just tried it to make sure and it still generates a delivery report.

Airax · 1 Aug 2006 at 15:23

Also in case anyones missed it, OVP is no more as of today.....

tom_e · 1 Aug 2006 at 16:30

Airax said:
Also in case anyones missed it, OVP is no more as of today.....

Over Voltage Protection :confused:

Samtheman1k · 2 Aug 2006 at 10:05

blitz2163 said:
Over Voltage Protection

No, I think it's Office of the Vice President. :confused: