Outlook 2007 (Beta) Not rendering

Blackvault · 6 Sep 2006 at 22:57

None of my emails are rendering and Outlook is throwing up a message about it not being able to render emails. Can anyone shade any light on this matter?

Blackvault

Vai · 6 Sep 2006 at 23:00

Running some kind of email virus checking? If so its possible it has nuked all your emails.

Try swapping out your old .pst file for a new one, disabling your AV and sending yourself a test message. If you recieve it ok then that is your problem.

Otherwise try waiting for the technical refresh, which should be out late next week.

Blackvault · 6 Sep 2006 at 23:08

where is the .pst file?

Blackvault

Vai · 6 Sep 2006 at 23:10

Blackvault said:
where is the .pst file?

Blackvault

C:\docs + settings\local settings\application data\microsoft\outlook

If you move it out of the folder, Outlook should prompt you to make a new one when you open it (therefore backing up your old emails incase they can be recovered)

Celestial Caravan · 6 Sep 2006 at 23:11

Do you have Word 2007 installed? I think Outlook uses the rendering engine that is part of Word 2007. I'm not using it myself but this is what a mate told me. I've left a msg for him to get back to me if it is any different to this.

Blackvault · 6 Sep 2006 at 23:12

I haven't got a .pst file in that location :confused:

Blackvault

Vai · 6 Sep 2006 at 23:20

Blackvault said:
I haven't got a .pst file in that location

Blackvault

Try doing a search for it (remembering to click to include hidden files + folders, system folders etc), it will normally be called Outlook.pst

If you don't have a .pst file that will be your problem, the .pst file stores all your emails, so no pst = no emails.

Blackvault · 6 Sep 2006 at 23:31

Vai said:
Try doing a search for it (remembering to click to include hidden files + folders, system folders etc), it will normally be called Outlook.pst

If you don't have a .pst file that will be your problem, the .pst file stores all your emails, so no pst = no emails.

Well I am recieving emails :mad:

Blackvault

Luke284 · 6 Sep 2006 at 23:38

i had this problem earlier today! a tempory fix it to delete the .ost file and start again.

but the culprit is AVG - ive uninstalled it and its now working fine. if you have AVG installed then i guess it might be that.

(Im using outlook to connect to my uni exchange server over http)

Blackvault · 7 Sep 2006 at 11:31

yeah i do have AVG installed. I'll uninstall it and see.

Blackvault