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Which AMD/ATI cards have best RMA times...

Soldato
Joined
27 Nov 2005
Posts
24,697
Location
Guernsey
With the new AMD/ATI cards being released monday...Which brand is the best for RMA times..

I seen reports of HIS & connect3D on here taking around 8 to 10weeks for an RMA....
 
Associate
Joined
17 Aug 2004
Posts
287
I believe that ASUS, HIS and Connect3d have very long times. Can't comment about the rest.

Some peopl swear by EVGA and BFG but I've never had one.

However, know your rights regarding RMAs, you don't have to wait 8-10weeks for a replacement - that is deemed 'unreasonable'.

EF
 
Associate
Joined
17 Aug 2004
Posts
287
Oh, no idea, I was just going on what people have said on here.

Sorry for any confusion. Still unacceptable waiting 8-10 weeks for a RMA, especially considering that a graphics card is a critical component of a PC.
 
Associate
Joined
9 Mar 2005
Posts
367
Location
Birmingham
I've Just RMA'd an EVGA card and it took just over a week, not too bad. Although they never replied to any E-mail's I sent them (It took me shouting at the German representitive to get the RMA kicked off) and they never updated me on the status of the RMA at any stage along the way, at least I got a new card fairly quickly.

I'm also in the process of RMA'ing a PowerColor card, it's been 80 days since I sent off the card and I have just now got conformation a replacement has been shipped lol.
 
Caporegime
Joined
8 Jul 2003
Posts
30,062
Location
In a house
EVGA/BFG don't make ATi cards, If if dies after the 28 days then it could take weeks from any manufacturer, if its within the 28 days then OcUK would sort it out, in which case you would have your replacemenet in about 10 days, or sometimes even less depending on how busy they are. :)
 
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