360 scratching discs or not?

Slinky1989 · 22 Aug 2007 at 19:22

I recently bought gears of war for my (3day old) 360 and so I put it in started to play, and when it started the opening campaign video it came up with a message saying "this disc is unreadable....."

Anyway so I eject it and low and behold there are massive perfectly circular scratches on the disc. "BUMMER" I thought (well worse than that but still), and I then remembered that:

1. it hadn't happened to any other game i've been playing on it before (TDU and Forza 2).

and 2. that i neglected to look at the bottom of the disc before i shoved it in the xbox excitedly.

Now I'm not sure whether it was scratched when i bought it or whether my 360 did it, but my hunch is that it was already scratched when purchased.

Would a 360 scratch one disc and not another?

thanks

Deleted member 651465 · 22 Aug 2007 at 19:25

..did you move or bang the console while the disc was in the DVD tray?

Also, did you buy the game new or pre-owned?

Slinky1989 · 22 Aug 2007 at 19:28

It hasn't moved since I set it up when I bought it and it hasn't done it to any other disc since.

Also I bought it new, but when I was In ****, they took a box off the shelf and the disc and manual were in a separate draw and was completely unsealed. But when I got forza 2 from the same shop it was in it's plastic seal.

Deleted member 651465 · 22 Aug 2007 at 19:32

Take it back to the shop (might want to remove the competitor name), and see if they'll swap it.

Explain you had a game that wasn't sealed, and it was scratched when you had it.

I doubt you'll get anywhere but it's worth asking them to exchange it :cool:

Trick · 22 Aug 2007 at 19:49

Get it swapped. If it happens again get a new console. Exactly the same has happened to 2copies of Forza so far and I only bought the xbox360 on Saturday. It's a pretty major failing with the console so make sure you don't get stuck with a duff one.

Hostile_18 · 22 Aug 2007 at 19:52

I had the same problem with a new copy. Changed it in store and new one worked fine.

Slinky1989 · 22 Aug 2007 at 20:05

Thanks guys

I'll go do that on friday when I'm off work then

Efaws · 22 Aug 2007 at 22:32

got the same problem, however my game was preowned

dont have the reciept as i paid on my card, and i threw it away as it had my details on it, however still has the 12.99 or 2 for 20 quid sticker on the front from said games shop

any idea if i could blag a swap?

Trick · 22 Aug 2007 at 22:58

Without a receipt I doubt it. Depends on how generous they're feeling.

Deleted member 651465 · 23 Aug 2007 at 09:46

Efaws said:
got the same problem, however my game was preowned

dont have the reciept as i paid on my card, and i threw it away as it had my details on it, however still has the 12.99 or 2 for 20 quid sticker on the front from said games shop

any idea if i could blag a swap?

A bank statement highlighting the purchase is enough to prove you bought it from them.

You shouldn't have any trouble

PiKe · 23 Aug 2007 at 10:36

The disc scratching could be down to an inbalanced dvd too.

My crackdown disc vibrates like a crazy thing yet not others do.

JBeck · 23 Aug 2007 at 10:53

Forza 2 and Gears Of War are the two worst offenders for disc scratching.

PiKe - If your drive was out of balance then it would surely vibrate on all games?

PiKe · 23 Aug 2007 at 10:53

JBeck said:
Forza 2 and Gears Of War are the two worst offenders for disc scratching.

PiKe - If your drive was out of balance then it would surely vibrate on all games?

The Disc itself.

JBeck · 23 Aug 2007 at 11:57

Ah ok, can't you get it swapped out? It'll only end up knackering your drive...

PiKe · 23 Aug 2007 at 12:10

My drives on the verge of being knackard anyway, it's hassle to send it back aswell so I just can't be bothered.

mctrials23 · 23 Aug 2007 at 12:43

Ive just played gears of war for the first time in about 2 months and I got the same error. Took the disc out and low and behold I found 2 perfectly circular scratches on the disc near the edge. Ive had the game about 8 months and its just happened. I've never moved my console from the flat position. It takes the **** if this happens if you just jog the console when its running. How many people havnt jogged it even a little when playing at one time or another. What can I do about this. The disc doesnt work properly now, doors dont open when they are supposed to and you are left replaying the same scene until you get lucky and it works.

Will the shop I bought it from or microsoft replace it?

JBeck · 23 Aug 2007 at 12:46

You have to pay MS £10 to replace it, plus vat and your postage costs. You could try the shop you got it from if you still have the receipt.

mctrials23 · 23 Aug 2007 at 13:34

So I have to pay MS about £15 to replace a game that has got ruined because of a design flaw in their console? Im not stupid enough to move my console while a game is in the drive or its on so it must have happened another way. This is a bit of a joke. It seems like everyone has had a bad experience with the 360 one way or another.

Efaws · 23 Aug 2007 at 13:48

DJLOREY said:
A bank statement highlighting the purchase is enough to prove you bought it from them.

You shouldn't have any trouble

This is true

Ive never actually played the game (it did make a weird noise while loading up the first time) so im not sure if the disk was already scratched and it couldnt read it, or it was scratching the disk, either way i havnt played it!

Any idea what a certain game shop would say (the one by the station*)? as i could get my credit card bill, however bought the game over a month ago (rumble roses xx

) so havnt felt a desire to play it was just making up a 2 for 20 deal. *hint hint

PiKe · 23 Aug 2007 at 14:01

It's a blessing you can't play that tripe tbh.

360 scratching discs or not?

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