Did they send you photos?
You'll receive an email like this:
Yes received the same email as well. Would have said something along the lines of being rejected otherwise.
Assuming your phone meets the minimum requirements set out in clause 5.2 you should receive the full trade-in value price if they can't return...
You will get refund on the price you paid for the S10.
You can also ask for your trade-in phone back or a refund for the current trade-in price.
When did you send it in and did you choose special delivery?
You're right I can't figure it out either.
Swipe and select Pro.
Single press to open Bixby and double press app/command
Double press to open Bixby and single press app/command
If both scenarios were single...
Received my return envelope via RM and earbuds confirmation email after 12+ hours.
How long did it take to receive notifications when you first claimed on the app?
Nothing for me since around 9pm last night :(
Anyone here receive email or sms notifications yet for their buds claim?
On the UK pre-order page "what's in the box" showed a case for the S10+, looks like it's been removed now though.
Okay thanks for that. Did your phone arrive with a case and pre-installed screen protector?
Who delivered the phone and who delivered the return pack? Did you order direct from Samsung?
Are you able to pre-order the earbuds via the samsung members app now?
Separate names with a comma.