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Can I get support from overclockers as purchased the item from them? or should I contact the ombudsman for this?

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I bought an MSI GT72 almost 2 years ago. Ran into trouble. Poor quality. Poor customer service. It was around 2200 quid. Not worth the money. Sending it for the fourth time for repair. with the same problem. I bought it from overclockers UK.

One thing is for sure. Don't buy MSI products.

So I bought a MSI GT72 6QE-264UK Dominator Po 17.3" FHD IPS G-SYNC, Intel i7-6820HK, NVIDIA GTX 980M 8GB GDDR5 Gaming Laptop from OVERCLOCKERS Last december 19, 2015. At around May 2017, The laptop had a problem, it would suddenly shutdown on its own without any reason. So it was sent for...