Look for rgb headers on mb, they are 4 pin but with one pin missing, be careful as putting it wrong can blow rgb.
i would look at fan and motherboard diagram first, what mb you have.
Hope you can return those items.
i understand your frustration, nothing worse than fault finding by replacing with new items yet no result.
You in deep now so might as well get a cheap one stick, assuming all power cables to motherboard and gpu is connected.
Probably out of the two mentioned, Autel would be the choice, however its a yearly subscription iirc
I'm using Thinkdiag diagzone atm, for my needs its fine as i have a small bodyshop, use for airbags, headlamp programming etc.
My work is painting cars, i my opinion, no dent there that would extend the repair and paint area, worse case would be to blend onto the front wing and back door, assuming this is a 4 door car, but doing that door on its own is doable as its centre of that door. Any bodyshop says they would want...
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