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Hi Aod, While I can see that you’ve pretty much made up your mind on the Milestone I’m interested to know what’s made you fall for this as oppose to any other phones we’re either currently stocking or are planning to stock next year. Have you considered the HTC Magic which is a tried and...

Hi Loki, While this's is certainly not the kind of experience we like to read we're always keen to make sure that things get sorted out. Since you post have you been able to get this resolved? If not, feel free to email the Vodafone Web Relations Team using the 'Contact us' form on our...

Hi GeX, I've come across a problem like this before and am not sure what would cause this. Is it still happening? If so, it might be worth getting a replacement contract SIM either from your nearest Vodafone store and calling Customer Services via 191. Thanks, Lee Web Relations...

Hi sam.wheale, The guys are spot on here. The only things I'd add are that BIS will be an additional £5.00 per month and if you're purchasing a second BlackBerry it's worth checking that the seller has de-registered it with their provider so that you don't run into any problems when you...

Hi Kerplunk, With Vodafone this function is at network level and is called Call Catcher for more information on this click here. It's also worth mentioning that if you've got voicemail activated then Call Catcher won't work for you. Thanks, Lee Web Relations Team Vodafone UK

Hi jpd1977uk, In answer to question 2 you'll need to call 2345 to purchase one of our Freedom Packs which will become active pretty much straightaway. Once you've made your purchase you'll have thirty days to use the allowances before they expire. Should you be looking for something...

Hi bigredshark, I'm really disappointed to hear about your recent experience here. Is there anything I can do to help you of have you already taken a deal out elsewhere? In the event that you haven't yet got something sorted feel free to email me with your details using the 'Contact us'...

Hi Dist, There is a thread on Vodafone's eForum (here) which mentions this issue and while there's no actual permanent fix you can it's worth keeping on eye on this so you don't miss out on any updates. Many thanks, Lee Web Relations Team Vodafone UK

Hi knowlesy, The best thing to do would be to check the compatibility of the games on the website of the company they were purchased from. If that confirms that they compatible is he getting any error messages when he try to play the game? Thanks, Lee Web Relations Team...

Hi everyone, Just thought I'd pop on here to provide some official clarification on this one. You're absolutely spot on TheDogFather in saying that we haven't been locking our contract phones for around eighteen months plus (with the exception of the BlackBerry Storm). On the other hand...

Hi Edleake, It's a shame to hear of your recent experience here but I'd love to see if there's anything we can do to keep you as a Vodafone. If you'd like us to arrange for one of our sales guys to give you a call just send us an email using the 'Contact us' form on the Vodafone website...

Hi Moobert, That's great news, thanks for letting me know that it's all sorted for you. Hi Morgoth and Paras, It's great to see that you're liking what the Web Relations Team is doing I'm sure you'll be seeing more of us in the future. All the best. Lee Web Relations Team...

Hi Howard, This sounds like the messages can't be delivered until your 'showing' on the network. If some of the people sending you messages are on Orange it'd suggest getting them to give Orange a call to ask them to look into this further as they should be able to check what happens to...

Hi ben12321, Although it's a shame to see that you're looking to cancel your agreement due to being unable to get used to the N97 I just thought I'd clarify that our online and over the phone cooling off period is now seven days. If you've not yet arranged the return have you had a look at...

Hi nst68, Depending on the network your daughter may be okay calling the number from her phone memory. However, if it doesn't work then changing the number into an international format will sort things out. Thanks, Lee Web Relations Team Vodafone UK

Hi Moobert, Since posting here has this been resolved for you? If not, could you email your details to us using the 'Contact us' form on the Vodafone website. When sending your email could you state 'FAO Web Relations' in the subject bar and within the body of the email include the URL...

Hi NickK, You will only be charged for any data transfered during the session and not for the amount of time the session is open for. If you're MMS service has yet to be provisioned just send us an email using the 'Contact us' form on the Vodafone website. When sending the email all...