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I also wondered if thats possible. Thank you, I have quite a few photos, I'll try a video see if that shows it in more detail. I have sent an email to James Bailey (assistant returns manager) linking this thread, reiterating the issue. Hopefully ill get a positive response.

Thanks for the advice, hopefully it won’t come to that but I’d be prepared to go down that route should I need to.

They obviously inspected it very briefly and concluded I had pulled the connector off, when I phoned them up to explain it came to me like that, the guy on the phone was having absolutely none of it tho, it was clear I was in the wrong.

Thats what I did, posted it to them, they emailed me when after recieving it saying they were returning it to me without refund based on: "Physically damaged, 8-pin PCI-E connector has been partially pulled off the PCB."

Its was delivered Friday 7th December, I raised the RMA on the following Tuesday. Yes I thought the same. "Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund." However, I RMA'd...

Card came back to me today, I can’t take the heatsink off to get a good photo because it looks it'll void the warranty. Regardless it is evidently a manufactures defect, you can tell by the solder in the photo.

Great, thanks for the advice....any suggestion on how I take this to OCUK for a refund?

Is it possible to have a look at it and identify that its a manufacturing fault, or will it have already been posted?

That’s what I thought, I’ve built a lot of PC's, and those connectors are solid, so I imagine it was manufactured like that. And no, it wasn’t loose, it was rigid.... I obviously would have sent it back if it was flopping around. Didn’t take a pic of it installed.

Shortly after receiving a new VEGA 56, I decided to return it for a refund (I didn’t feel there was anything wrong with the card, but I found it frustrating that it was causing the screen to flick on and off, apparently it needed to be undervolted which partially helped the situation) Today I...

Thanks, undervolted and it seems a lot better

Thank you. Powercolor Vega 56, Ryzen 7 1700, 16gb ram and a 500gb M2. Although, every 10 mins or my monitor makes an unsavoury poping sounds and goes black for a second then comes back to normal, its plugged into the vega via hdmi, and all drivers are up-to-date, thoughts?

Thanks everyone, a poorly seated CPU was the culprit. all up and running now.

just tried all your suggestions and still nothing. I don’t even get a single led.

Yes, and 2 spare power supplies. I’ve taken the graphics card out and tested the power button.

It arrived this morning, just assembled...and no power. No leds on the board or anything. I’ve checked all the cables and they’re all seated correctly. What else could it be? Just tested a spare psu and still nothing

Thanks for your help, ended up going with the MSI micro ATX from another website.

Ah ok, probably this one - https://www.overclockers.co.uk/samsung-c34h890-34-3440x1440-va-freesync-100hz-curved-widescreen-led-monitor-mo-23a-sa.html Didnt mean to add that board, this one - https://www.overclockers.co.uk/gigabyte-b450-aorus-m-socket-am4-ddr4-matx-motherboard-mb-573-gi.html...

I'll be buying that at a later date.

Looks like theres only one B450m motherboard vailable so the basket looks like: My basket at Overclockers UK: 1 x Team Group Vulcan T-Force 16GB (2x8GB) DDR4 PC4-24000C16 3000MHz Dual Channel Kit - Grey (TLGD416G30= £99.95 1 x be quiet! Pure Power 11 600W 80 Plus Gold Modular Power Supply=...