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They replaced the motherboard and graphics card.

Understood, I think my point here was that I would have appreciated Overclockers telling me they couldnt test it and then took a bit longer and sent it back to MSI for testing or just outright replaced it (it was only 2 weeks in). As it was they returned it and I got a curt note saying it was a...

Laptop went back to D&J Henry who have replaced the motherboard and graphics card under warrantly.. havent fully tested it yet. Thanks for non-reply Loki; and Overclockers, I sent you this laptop back within two weeks - it was obviously faulty; if you cant diagnose faults then send them to the...

I have managed to replicate it fairly consistently within Endless Legends by loading the same save game. In fact it replicates it so well it goes into this constant reset of the card/monitor loop. This is very interesting as I assumed it was some kind of heat or length of time related, but this...

Yeah just tried them. Finally managed to record it too. Did overclockers sort you out or direct to MSI?

Any joy tropicola? Looks like mine is an august build :/

Loki, where should I go next?

Thanks tropicola, that is exactly it, I used to try and record it too, but it is so random. I returned it through RMA but Overclockers could not find an issue running benchmarks and diagnostic tools etc.. so it was returned to me saying it was a driver or game issue. If only it was...

Hi, apologies for the late response. I returned the laptop, but no problem could be found. It crashes randomly on Endless Legend (mainly in battles), World of Warcraft, Dragon age Inquisition and Witcher 3; although I did fix the problem in Witcher 3 by disabling the in game vsync...

Hi all, hope someone can help before I have to send the laptop back under warranty. Basically I have an MSI GT62VR 6RE bought a few weeks ago with a few issues. The first one is that it often cannot cold boot up, it appears as if it has booted up but the screen is blank and it will not...