144Hz Monitor Running at 60Hz no matter what

ProtohypeXIII · 18 Dec 2018 at 16:37

I bought the Asus VG248QE almost a month ago now, and the monitor just hasn't felt right. I have had it set to 144Hz in the Advanced Display Settings in Windows the whole time yet there is no difference between this and my 60Hz panel, in game or on Desktop.

I have tried unplugging my 60Hz monitor from the GPU and resetting the PC afterwards and still no improvement. people say you can usually tell the difference while dragging a window or just moving the mouse but both still look real choppy, identical to the 60Hz monitor

Undesirable · 18 Dec 2018 at 17:37

Does it report 144Hz in Windows, the GPU control panel and on the monitor settings / info?

Also, I'm not sure whether this is a comprehensive test, but: https://www.testufo.com/ghosting

What does it report there?

Oh Ed not again. · 18 Dec 2018 at 17:38

Try a different display port cable .

ProtohypeXIII · 18 Dec 2018 at 17:43

Undesirable said:
Does it report 144Hz in Windows, the GPU control panel and on the monitor settings / info?

Also, I'm not sure whether this is a comprehensive test, but: https://www.testufo.com/ghosting

What does it report there?

Says 144 in UFO test but it looks identical to the 60Hz version of that site. I think the site is more of an expected results comparison and is slowing down the 60Hz row, as it looks far less smooth than when the display is capped at 60. It does report 144 in Windows and Graphics Software

ProtohypeXIII · 18 Dec 2018 at 17:45

randal said:
Try a different display port cable .

Could be worth a try, though both my DP cables are supposedly 144Hz compatible, if they weren't the option to increase refresh rate wouldn't even be there

Loxa · 18 Dec 2018 at 17:49

ProtohypeXIII said:
Could be worth a try, though both my DP cables are supposedly 144Hz compatible, if they weren't the option to increase refresh rate wouldn't even be there

Sometimes new cables/old can be faulty or damaged.

ProtohypeXIII · 18 Dec 2018 at 17:51

Loxa said:
Sometimes new cables/old can be faulty or damaged.

Both are new, only had them a few weeks though one is an Amazon Basics one

Raumarik · 18 Dec 2018 at 17:52

Most likely the cable tbh. Recently got a new 120Hz ultrawide and it would only go to max with the cable that came with it even though the DP one I had was the same standard.

ProtohypeXIII · 18 Dec 2018 at 18:22

Raumarik said:
Most likely the cable tbh. Recently got a new 120Hz ultrawide and it would only go to max with the cable that came with it even though the DP one I had was the same standard.

Cable swap didn't work for my slightly higher one, might try the DVI cable that came with the monitor and see if that's any better

Loxa · 18 Dec 2018 at 19:30

ProtohypeXIII said:
Cable swap didn't work for my slightly higher one, might try the DVI cable that came with the monitor and see if that's any better

Always worth a try, could be a faulty DP socket.

ProtohypeXIII · 18 Dec 2018 at 20:10

Loxa said:
Always worth a try, could be a faulty DP socket.

tried both DP ports on the GPU, it lets me go to 144 but won't actually display it. Also tried the DVI port and that wasn't any better

fastboy · 20 Dec 2018 at 14:19

what do you mean wont display it?
if its showing in nvidia panel and showing in ufo test as 144hz then it should be running the same in games unless you have not selected the correct refresh rate in game options.

bear in mind if your using edge browser it only supports 60hz,

ProtohypeXIII · 20 Dec 2018 at 14:37

fastboy said:
what do you mean wont display it?
if its showing in nvidia panel and showing in ufo test as 144hz then it should be running the same in games unless you have not selected the correct refresh rate in game options.

bear in mind if your using edge browser it only supports 60hz,

It isn't displaying 144, I'd notice if it was. I can see the difference on my Phone easily, nothing is changing on the monitor despite showing up as 144 in Windows Display Settings and AMD Radeon Drivers

Undesirable · 20 Dec 2018 at 16:00

Either a faulty monitor or an intentional con by the manufacturer then.

ProtohypeXIII · 20 Dec 2018 at 16:11

Undesirable said:
Either a faulty monitor or an intentional con by the manufacturer then.

I imagine it's just a faulty unit, it's the Asus Model and I've heard enough good things about it, might try uninstalling it through Windows to see if it fixes it

doody · 21 Dec 2018 at 20:07

have you set 144 in windows display sttings sorry missed you have

PieEater · 22 Dec 2018 at 10:25

Tried a full uninstall and clean install of graphics drivers just in case they haven't fully recognized the change in monitors? Is the correct monitor shown in windows device manager?

peahead · 22 Dec 2018 at 11:00

Have you tried a factory all reset ?