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1TB Sabrent Rocket keeps disappearing from windows?

Discussion in 'Storage Drives' started by Quazzel Plum, 10 Jun 2021.

  1. Quazzel Plum


    Joined: 10 Jun 2021

    Posts: 2

    Location: uk

    I dont know why my ssd keeps disappearing. anytime im playing a game or using an app thats saved on that drive crashes randomly. i try to restart the app, but it wont load. then my ssd has mysteriously disappeared. I restart go into bios and its still not there. it only shows back up if i take the ssd out of the slot and put it back in and work fine like nothing happened for a little while then it does it again.
    so I thought that there might be something wrong the m.2 slot its in so i swapped it in to the other slot on the mobo and put the other ssd i have into the one thought was faulty, but the same drive keeps disappearing. so it's not the slot.

    anyone know why this is happening?
  2. Undesirable

    Wise Guy

    Joined: 22 Jul 2004

    Posts: 1,262

    Has it been doing the same thing since you bought it, or only started playing up recently?

    I've seen someone else posting here recently with Sabrent issues and I'm beginning to worry that they've built in a planned obsolescence feature.
  3. Quazzel Plum


    Joined: 10 Jun 2021

    Posts: 2

    Location: uk

    I've had it for about 8 months now, bought it new. it's started to do this maybe about a couple months ago. but recently it's been happening more frequently. im hoping its not failing on me cause i havent had it that long.
  4. Kautya


    Joined: 7 Jan 2012

    Posts: 813

    Location: West Midlands

    Perhaps run a health check on the status of the SSD.
  5. 777GE90


    Joined: 13 Jun 2021

    Posts: 19

    Location: United Kingdom

    Ye I would defo run some health checks on it, might be a dodgy drive. Probably worth contacting Sabrent support as well to see what they recommend.
  6. im4gine3


    Joined: 7 Oct 2015

    Posts: 325

    mine did the same thing till it no longer responded within windows no matter what i did. SSD being less than 7months old

    Contacted CS and arranging RMA now however the returns is US based not UK, and we as the consumer are responsible for shipping. Usually wouldn't bother RMA if the items was less than £50, but for the price of the SSD, and sub £25 international delivery, i'ts note as expensive as i expected.. still a shame it has to return to a US center
  7. turbot1984

    Wise Guy

    Joined: 6 Jan 2012

    Posts: 1,756

  8. Joxeon


    Joined: 15 Oct 2019

    Posts: 5,484

    Location: Uk

    Are you using ryzen with a gigabyte board?