Guys, opinions on this. I purchased a build on the 31st october, receieved the build 2 weeks later. Thats fine. Two days after the GPU had excessive coil whine. Sent it on a RMA. I think it was monday i recieved an email saying i will be getting a replacement qnd one sent depending on stock availability.i received an email friday saying product has reached end of life please contact us. Spoke to a chap on the phone says he will speak to his manager. His manager apperently find one in in his office. Kind of a red flag that. However receive an email saying im getting a rtx 2070 super windforce mine was rtx 2070 widforce gaming. I let that slide a bit. Now i have recieved the GPU i cant help but think its been used or returned. The box has slight damage. The GPU also has some dust inside around the fans Surely if this is in a bag there wont be dust? The cd that comes with also look as if its been used.
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Advice please.
- Thread starter Darrenx92
- Start date
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- Tags
- gpu advice new used
Associate
I would contact customer support saying the GPU replacement looks used and GPU fan and heatsink had dust on it evidence of prior use. and that you are not happy receiving a used or returned part as replacement as your card was only 2 months old from purchase. if the card is now EOL then an equivalent card should be supplied. A NEW one.
Soldato
If card works fine and its better than old one plus you still get the warranty consider asking for a part refund?