Am I just being unlucky?

Sneblot · 20 Mar 2018 at 23:07

I brought a new Vega 56 which turned out to be faulty but now the replacement overclockers sent is doing this.

Reinstalled drivers and still the same. Any ideas? Or is it a case of another RMA??

--edit--

Just tried updating driver to latest. Now no display and fans on GPU are at full.

Drangueos · 20 Mar 2018 at 23:23

Did you try it in another pcie slot?

Sneblot · 20 Mar 2018 at 23:24

Sadly I only have one x16 slot.

mrbazmondo · 20 Mar 2018 at 23:38

Check your motherboard manual - using other slots may reduce lane available to the x16 slot. If its PCIe 3.0 you'll be pushing it hard to use the full bandwidth when you have 8 lanes available.
Try re-seating it a few times to make sure its got a good connection. Do the same with your RAM.

The other thing is your PSU might not be feeding it enough power. It didn't look like it was doing much in the vid though.
Do you have another PSU to try, or another PC available that you could try the card in?

Sneblot · 20 Mar 2018 at 23:58

Tried reseating bothbgpu and ram. Also have tried another PSU, though your right it's as soon as I get into windows.

No change. I really wish I hadn't tried to upgrade my GPU now. What with prices being what they are, but my 770 had died.

mrbazmondo · 21 Mar 2018 at 00:06

How many Watts are the PSU that you have tried?

Space Monkey · 21 Mar 2018 at 00:29

Sneblot said:
Sadly I only have one x16 slot.

Try a different slot just to rule out a faulty motherboard, even if it runs slightly slower temporarily?

mrbazmondo · 21 Mar 2018 at 00:50

Space Monkey said:
Try a different slot just to rule out a faulty motherboard, even if it runs slightly slower temporarily?

I think he only has one x16 length slot...

Space Monkey · 21 Mar 2018 at 00:59

mrbazmondo said:
I think he only has one x16 length slot...

Ah ok

Sneblot · 21 Mar 2018 at 06:22

Yer sadly only one full length x16 slot. PSU is 800w (I'd always planned on having 2xGTX 770 but never did)both of them, the second is an old one when I previously built this system with the 770 in I upgrade from a broken to a golden PSU.

Mark1989 · 21 Mar 2018 at 06:54

I'd rma it, it can happen, I had faulty rx 470 followed by two faulty rx 480. It sucks though so feel ya pain

Sneblot · 21 Mar 2018 at 07:02

Mark1989 said:
I'd rma it, it can happen, I had faulty rx 470 followed by two faulty rx 480. It sucks though so feel ya pain

Yer it is a pain, but can't be helped.

DarkHorizon472 · 21 Mar 2018 at 07:22

Make sure motherboard and Gpu bios are up to date.

Quartz · 21 Mar 2018 at 10:56

Are you sure it isn't the monitor itself or the cable?

Sneblot · 21 Mar 2018 at 11:48

While saving up for a new GPU I have been able to borrow a 970 from my brother in law, this works without issue. I did pop it back in with a fresh driver install and no issues. Then put the Vega back in fresh drivers same problem.

Quartz said:
Are you sure it isn't the monitor itself or the cable?

ltron · 21 Mar 2018 at 11:50

Take a screenshot with print screen key and view it on another device such as your phone. If this screenshot doesn't show the problem then it is the monitor or cable as the screenshot function captures GPU and not monitor output.

nutsnut · 22 Mar 2018 at 08:16

Where are you located. Anyone local to you who could try the card in their pc.

Sneblot · 22 Mar 2018 at 16:38

nutsnut said:
Where are you located. Anyone local to you who could try the card in their pc.

I'm based in the East Midlands. But it's alright I have opened an RMA with Overclockers support.

MatteH Oxford · 22 Mar 2018 at 18:48

I have a powercolour 56 doing a similar thing

Sneblot · 23 Mar 2018 at 09:56

ltron said:
Take a screenshot with print screen key and view it on another device such as your phone. If this screenshot doesn't show the problem then it is the monitor or cable as the screenshot function captures GPU and not monitor output.

I've been able to test the monitor and cable with a GPU I had been loaned while I saved up for this one.