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Any one with ukonline 22mb service?

Discussion in 'Networks & Internet Connectivity' started by mark35, 6 Feb 2006.

  1. mark35

    Wise Guy

    Joined: 22 Sep 2003

    Posts: 1,501

    hi guys looking to take up there 22mb service are they any good?
     
  2. Ricochet J

    Capodecina

    Joined: 29 Jun 2004

    Posts: 12,886

    Sam Knows ADSL Guide
     
  3. Tommer

    Gangster

    Joined: 27 Jun 2005

    Posts: 215

    I was gonna sign up to that service 2 things put me off..

    1 - you have to buy a router from them, its a DG834GT for £80 which is quite a bit more than you have to pay if you look around, I already own this router and didnt want the hassle of getting another and selling it at a loss on ebay

    2- 12 month contract. This contract isnt like a regular one that most ISPS offer where if you cancel part way through you pay a fine of like £50, with ukonline you have to pay the full 12 months.
     
  4. Gaspode

    Wise Guy

    Joined: 24 Jun 2003

    Posts: 1,329

    Location: Newcastle

    on the plus side I used to get very good download speeds with them - typically 1.4-1.6mb.

    good pings for gaming too.

    on the minus side - customer care is awful.

    it's wrong of them to insist that the modem they have chosen is to be bought n used.
    considering they used to give the Actiontec router away for free they should have made the netgeat one at least ½ price instead of £80.
    or perhaps insist that it's leased and if you leave them then they would get it back or charge you £80 at that point.