Anyone getting dreadful speeds with BT right now?
- Thread starter Robert1986
- Start date
Associate
How can you leave if your tied into a contract?
Soldato
We've had terrible connection speeds here with BT for some time now and we're paying for the 3rd package with 'unlimited' downloads and what have you yet still on 2mb when it should be closer to 6.5 odd given our distance from the exchange.
Will have to get onto BT to have it changed as it's taking the **** having been paying for something we've not been getting for some time now ...
Will have to get onto BT to have it changed as it's taking the **** having been paying for something we've not been getting for some time now ...
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ffs, been on the phone TWICE today to bt and they have been no help. The second one rang my mobile because he wanted me off the land line :s.... left me on speaker phone for 5-10minutes (was actually 20) while they did some tests....while im there waiting for them to say hello...they cancelled the call, wtf!
Associate
Nope, nothing has changed for me mate, still stuck on this awful 50kb/s speed.
Associate
I am supposed to get 6mb at work from BT!
Will try from home tonight, am with Virgin
Will try from home tonight, am with Virgin
I am on BT option 3 (was 4 originally), was getting 6.5mb until i moved house, i'm now 4 miles from the exchange and speed is 512mb (58kb/s) 
.
Its been this way since i moved (two years ish) but figured it was my distance from the exchange so never checked.
Saturday I decided to call and reduce my option to save money on what I nolonger use as much due to the slow speed...
Was put through to tech support to run a test as, the engineer thought I should be getting more, only for them to then discover that somehow they have moved me to a fixed 512mb circuit !!!
They have now put in a request to move me back to the max circuit and so I should see around 2-2.5mb tonight
Surfice to say that once this is working I will be making a complaint as I have been paying for Max ADSL for nearly two years and the hole time it was capped on 512mb !!!
.Its been this way since i moved (two years ish) but figured it was my distance from the exchange so never checked.
Saturday I decided to call and reduce my option to save money on what I nolonger use as much due to the slow speed...
Was put through to tech support to run a test as, the engineer thought I should be getting more, only for them to then discover that somehow they have moved me to a fixed 512mb circuit
!!!They have now put in a request to move me back to the max circuit and so I should see around 2-2.5mb tonight
Surfice to say that once this is working I will be making a complaint as I have been paying for Max ADSL for nearly two years and the hole time it was capped on 512mb
!!!
Associate
I'm wondering if they've done the same with me.At what point in the call did you get told you were on the 512mb circuit?
The engineer had given me the link to the BT speed tester page and I was waiting for a java update to DL, while he explained the test proceedure, as he finished he then stopped and said "hold on, I've found the fault.... you're on a fixed rate circuit..."
Associate
Cheers.Think i'm going to give them a call now.Hope that's the problem.Last time i called they're reason was it was my pc at fault, even though nothing has changed since i switched to them from Virgin.
Soldato
Little Village = 6.5mbps, mega speed for me 
New estate in Plymouth = alledged 6Mbps but is much slower in reality
New estate in Plymouth = alledged 6Mbps but is much slower in reality
Associate
Get in Virgin!!
Check this out, and its a 10mb package!!
Puts my BT to shame earlier today!!
Check this out, and its a 10mb package!!
Puts my BT to shame earlier today!!
Associate
Well Bt are awesome, look at these speeds!!
