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Anyone With OneTel? What are they like.

Discussion in 'Networks & Internet Connectivity' started by Stellios, 16 Jan 2006.

  1. Stellios

    Capodecina

    Joined: 27 Aug 2004

    Posts: 17,023

    Location: Geordieland

    Hi guys,

    Looking to change ISPs soon and OneTel has caught my eye, but im just worried they might be rubbish. Is their anyone on here that knows anything about them?

    Been looking on ADSLguide and they seem to have an OK line but bad customer service. Im just worried they will be anotehr tiscali with really bad speeds/gaming pings at night due to them being totally unlimited (apparantely).

    Cheers
     
  2. OllyM

    Soldato

    Joined: 16 Aug 2004

    Posts: 6,218

    Location: New Jersey, USA

    OneTel have been purchased by TalkTalk, and TalkTalk are doing major traffic shaping - people don't seem to be very happy. I think they'll be merging the two brands together at some point...

    Personally, I wouldn't go near them any more - although a while back (a couple of years) I did use One.Tel ISDN and it was decent.
     
  3. gam3r

    Mobster

    Joined: 20 Jun 2005

    Posts: 3,789

    Location: London..

    Don't touch it mate
     
  4. Stellios

    Capodecina

    Joined: 27 Aug 2004

    Posts: 17,023

    Location: Geordieland

    OK, cheers. Damn its hard to find a decent ISP now.
     
  5. OllyM

    Soldato

    Joined: 16 Aug 2004

    Posts: 6,218

    Location: New Jersey, USA

    What are your requirements? i.e. price/cap/speed?
     
  6. Cuchulain

    Sgarrista

    Joined: 28 Dec 2004

    Posts: 7,627

    Location: Derry

    *resists urge to swear repeatedly*

    I had one.tel ages ago and the service was awful, mind you, not quite as awful as the customer service, I tried to cancel and I've now phoned, emailed and written a letter but they've STILL got my spare line tied up with their broadband, their indian call centre don't seem to have worked out what "I'd like to cancel my account please" means and a year on I'm rapidly beginning to lose my patience with this useless bunch of cretins.
     
  7. Stellios

    Capodecina

    Joined: 27 Aug 2004

    Posts: 17,023

    Location: Geordieland

    £20 month tops ideally with no less than a 20GB a month cap. Not too bothered about speed as i dont download a lot but 1mb minimum as im on 2mb currently.

    Looking at Demon 2mb and it seems to get decent reviews?
     
  8. tolien

    Caporegime

    Joined: 16 May 2003

    Posts: 25,368

    Location: ::1

    The £20 Demon service doesn't support migrations IIRC.
     
  9. gam3r

    Mobster

    Joined: 20 Jun 2005

    Posts: 3,789

    Location: London..

    Im looking for a good ISP as well, im leaving e7even...was going to join plusnet but not anymore. Looking at bulldog atm.
     
  10. VeNT

    Capodecina

    Joined: 9 Jan 2003

    Posts: 20,694

    Location: Cornwall

    in the last month I've had nearly every one of my clients who are on onetel phone up and tell me they can't send email any more, they get told that they SMTP server has changed to mail.onetel.com but that doesn't work either.
    looks like onetel/talktalk are gonna lose a load of customers in cornwall!
    anyone recommend a similar cheap ISP that isn't made of turd? don't mind caps etc or shaping.
     
  11. chimaera

    Mobster

    Joined: 17 Aug 2004

    Posts: 3,511

    Location: Houston, TX

    I used to be with onetel and had a great service for years, then they were bought by TalkTalk and things have gone downhill. Their customer service was always awful yet has now sunk to really low depths, but more importantly my service was being affected so i went over to Be*.
     
  12. ringo747

    Sgarrista

    Joined: 1 Feb 2006

    Posts: 8,200

    still onetel here and never had any problems. 2mb uncapped broadband, free UK calls all the time for 20odd quid a month isnt bad for being out in the country.