One of my eCommerce clients has a medium-sized WooCommerce site, hosted on a Tsohost VPS and pays roughly £60/month, which includes Sucuri CDN, WAF, DDoS protection, one-click backup/restore etc. Recently the site has become very slow and crashes frequently. It was causing lots of 503 errors so they added the CDN & WAF package. This has certainly improved speed and reliability on the front-end for cached pages, but it now hits 502 errors when the CDN fails to get a response from the server, and non-cached pages are only marginally better than before (basket, checkout, etc). Tsohost has been less than helpful. Their solution is basically to move to a bigger and more expensive VPS, but the site was running fine before Christmas and it's not like the monthly traffic has exploded or anything. I have my suspicions that Tsohost's recent 'upgrade of their VPS platform' has done something because I've experienced similar slowdown on a couple of other Tsohost VPS since the start of January — but this isn't really a rant about Tsohost. Due to all of this, my client has decided to leave Tsohost and I've been looking at alternatives. I know they could get a similar (or slightly higher) spec server, with a similar level of customer service, at a similar price from the likes of StablePoint or Krystal, but I also wanted to explore some other options so I looked at WPEngine. Given that they're WordPress specialists and are constantly rated as one of the best WordPress/WooCommerce hosts, I was interested in what makes them stand out. WPEngine has a standard package which includes basic Cloudflare CDN for £35/month, but it's on a shared server and I'd be concerned about other websites affecting their performance. So I had a chat with their sales & technical team and they were very thorough going into all the details of the site. Their recommendation is for a Google Cloud C2 Dedicated Server with Cloudflare CDN and WAF for £468/month. From my conversations with WPEngine, it certainly seems like they have a much higher level of customer service than the other providers — the above includes a dedicated account manager, escalated support tickets, 30-day onboarding and optimisation etc. Part of me thinks this is complete overkill for my client's needs and also eye-wateringly expensive. But is that just because I'm conditioned to think £10/month is 'normal' for a basic WordPress brochure website on a shared server? I guess it comes down to an individual website's requirements, balanced against revenue and putting a price on stability and uptime (which maybe only my client can answer) but I wanted to get OcUK's opinion because I could be completely out of the loop on this. Is £500/month actually quite normal/reasonable?