B550 tomahawk ethernet not working?

YaBoyShredderson · 10 Nov 2020 at 11:50

Ive been troubleshooting for ages trying to get this thing working, but no luck.

I heard the b550 boards actually do support the 2000 series, so i put in my ryzen 5 2600 and it worked fine. However, the ethernet ports just dont work? Ive tried everything i could find, tsking the ram out for 10 minutes, resetting the bios, every solution i found on the internet and nothing works. Ive reinstalled windows 4 times and even tried ubuntu.

I hope its not a hardware problem and hopefully just a driver or something in the bios, but what could the problem be? If i do have to return it its gonna be a bitch putting everything back into the old system.

bremen1874 · 10 Nov 2020 at 11:57

Are they enabled in the BIOS?

What do the LEDs on the ports do?

What does device manager tell you? I'd expect at least one of them to work with the built-in drivers (but no guarantees).

Have you tried different cables?

Quartz · 10 Nov 2020 at 12:06

Take the opportunity to get yourself a Ryzen 5000.

YaBoyShredderson · 10 Nov 2020 at 12:06

bremen1874 said:
Are they enabled in the BIOS?

What do the LEDs on the ports do?

What does device manager tell you? I'd expect at least one of them to work with the built-in drivers (but no guarantees).

Have you tried different cables?

Yes, enabled in bios. Port lights are not active and there is nothig in device manager, just a bunch of different wan miniport things.

YaBoyShredderson · 10 Nov 2020 at 12:07

Quartz said:
Take the opportunity to get yourself a Ryzen 5000.

I have. Waiting on it.

mickyflinn · 10 Nov 2020 at 12:23

Send it back if ports are enabled but nothing in device manager looks like hardware issue.

YaBoyShredderson · 10 Nov 2020 at 12:24

mickyflinn said:
Send it back if ports are enabled but nothing in device manager looks like hardware issue.

Okay, so i updated to the latest bios as a last ditch attempt, and it finally worked. The reason i didnt try earlier is cos i didnt know if they removed support for older cpus, but it works just fine.

mickyflinn · 10 Nov 2020 at 12:27

YaBoyShredderson said:
Okay, so i updated to the latest bios as a last ditch attempt, and it finally worked. The reason i didnt try earlier is cos i didnt know if they removed support for older cpus, but it works just fine.

Sorted , thought you already did that cus of the 5000.