Associate
- Joined
- 12 Dec 2016
- Posts
- 5
Hello,
In July, I bought the following laptop: MSI GP73 LEOPARD RE NVIDIA GTX 1060, 16GB, 17.3" FHD 120Hz, i7-8750H Gaming Laptop
On 26/10/19 At around 6pm It Blue Screened on me whilst watching Netflix. It reached 100% on it's recovery process for over an hour. I chose to boot down the Laptop, and since then I have no sound, nor does Dragon Centre boot up at any point. Running Software as Admin also fails.
I have gone through the F3 factory reset process and I have the same issue.
Also when I shutdown the key lights stay on and the power button remains blue.
I would really like to resolve this as I haven't booted the Laptop up enough times to break double digits and it's already screwed itself. For a £900+ laptop I expected better.
In July, I bought the following laptop: MSI GP73 LEOPARD RE NVIDIA GTX 1060, 16GB, 17.3" FHD 120Hz, i7-8750H Gaming Laptop
On 26/10/19 At around 6pm It Blue Screened on me whilst watching Netflix. It reached 100% on it's recovery process for over an hour. I chose to boot down the Laptop, and since then I have no sound, nor does Dragon Centre boot up at any point. Running Software as Admin also fails.
I have gone through the F3 factory reset process and I have the same issue.
Also when I shutdown the key lights stay on and the power button remains blue.
I would really like to resolve this as I haven't booted the Laptop up enough times to break double digits and it's already screwed itself. For a £900+ laptop I expected better.
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