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Broadband opinions

Discussion in 'Networks & Internet Connectivity' started by Pat Butcher 3, 12 Mar 2021.

  1. Pat Butcher 3

    Associate

    Joined: 30 Sep 2016

    Posts: 23

    Atm with uno broadband adsl that costs £35pm Quite expensive for what it is, want to move to a cheaper fibre alternative. I have seen plusnet do a 66mb on a 12 month contract for £25 pm. Just wanted opinions if it is worth it with all the negative press. Or are the others; talktalk, sky or bt etc better?

    Also do plusnet block torrent sites?
     
  2. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 28,443

    zen internet
     
  3. Elevon

    Mobster

    Joined: 22 Sep 2006

    Posts: 3,168

    I have just moved from Plusnet to Virgin, I had no issues when I was on Plusnet 10Mb ADSL, torrent sites were fine for me.
     
  4. b0rn2sk8

    Sgarrista

    Joined: 9 Mar 2003

    Posts: 7,847

    All of the big ISPs are fine and offer a very similar product. There are some genuine complaints about Vodafone’s backend network but the others are generally fine.

    Most ISPs tend to get terrible reviewed when in reality it’s either an openreach issue or user error/issue like placing the router in a cupboard in one corner of the house and complaining the WiFi is terrible.

    What do you think is wrong with plusnet? Talk talk have a diabolical reputation but in reality they are no worse or better than the other large providers.

    The line speed is determined by the quality of the copper and there isn’t anything you can realistically do about that. People will suggest Zen and A&A as they have better support but in all my years I’ve never needed to use it so just go with whoever is cheaper.

    Usually Talk Talk or plusnet and taking advantage of new customer offers and cash back deals on Quidco. Make sure you negotiate a new price or switch at the end of the contract or you’ll end up paying £10-£15 a month more than a new customer for the same product.
     
  5. flea.rider

    Wise Guy

    Joined: 7 Aug 2017

    Posts: 1,221

    theres also EE .. i came off plusnet had a few problems .. they dropped my line speed from 64mb to 54 .. and ping went up , was not happy as it was like that for yrs .
    so went back with EE and boom 67mb ..nuff said
     
  6. b0rn2sk8

    Sgarrista

    Joined: 9 Mar 2003

    Posts: 7,847

    It’s unlikely that had anything to do with plusnet it’s self. Line speeds are determined by openreach equipment, when you moved provider it triggered a DLM reset and your line speed was retrained. It may well drop overtime again if the same line conditions present themselves.
     
  7. flea.rider

    Wise Guy

    Joined: 7 Aug 2017

    Posts: 1,221

    hmm it was plusnet they dropped it on a contract change .. and when i left to EE it magically came back up ? i did and still do reset my router which would cause the same dlm reset ?
    and i called plusnet to ask for a reset when it happened and they said it's what i now have

    edit: i was downloading a fair bit .. maybe that made them a bit peved
     
  8. Unseen

    Associate

    Joined: 5 Jul 2014

    Posts: 69

    I have been looking into ISP alternatives myself of late and it seems A&A and Zen are the best alternatives to Uno, but they are as pricey or even more costly than the Uno option.

    If you never really have any issues with sync rates, don't want to use your own equipment etc I would be tempted by BT, only if you can claw a good deal out of them. but most of them should be fine in this case. If you often have problems with your line I would stay well away from those with bad CS.

    Before I signed my contract with BT years ago I was tempted by Plusnet because of their reviews, CS and price, but I had never really heard of them up until that point and I thought their pricing system was too good to be true at the time. Since then though the reviews have slipped a bit all citing the same things about payments and CS going downhill.

    If I switch I might just go to A&A, hopefully they can sort my line out. People reckon it's crosstalk which they are most likely right but there are also a few niggling problems on the line because my sync rates are 17Mbps lower than the maximum data rate, noise margin is 10db and my HUB is prone to going down for a few minutes resetting every 1-14 days.
     
  9. Pat Butcher 3

    Associate

    Joined: 30 Sep 2016

    Posts: 23

    Uno is much more then zen. Been looking into Zen and it seems like you get a decent router that you can keep after 12 months. I dont know what the plusnet one is like thou so still a bit undecided.

    What do you think of virgin. I can get 200mb for like £27 pm. Thats pretty amazing value compared to the others.
     
  10. pp111

    Wise Guy

    Joined: 22 Oct 2018

    Posts: 2,281

    What you are really paying for in companies like uno and zen is UK customer services. When you get a problem, you will really appreciate why the extra money is well worth it.
     
  11. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 28,443

    Virgins network is overloaded. Look at the virgin media thread. Uno and Zen are the only two ISPs I would ever go with.
     
  12. StrongSad

    Mobster

    Joined: 27 Oct 2011

    Posts: 2,920

    Snap

    Also bear in mind that Plusnet, EE and BT are all the same and they have price increases in there T&C's Currently 4.9% for 2021
     
  13. uvarvu

    Mobster

    Joined: 29 Apr 2004

    Posts: 4,242

    Location: Bath

    Try it for 14 days no quibble and then decide. You’re betting off knowing what it’s like rather than running the gauntlet and ending up with a definitely more expensive and possibly inferior service.