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BT £12.5bn EE Takeover Cleared By Regulator

Discussion in 'Mobile Phones & Tablets' started by LiE, 15 Jan 2016.

  1. mark43

    Mobster

    Joined: 14 Aug 2007

    Posts: 3,832

    I thought terrible customer service was a prerequisite for a mobile operator?
     
  2. Disco_P

    Soldato

    Joined: 30 Dec 2013

    Posts: 5,689

    Location: GPS signal not found. (11)

    I think it is a case that people publicly complain but won't praise them even if everything is fine.
     
  3. mark43

    Mobster

    Joined: 14 Aug 2007

    Posts: 3,832

    True, but that's the same for the vast majority of companies or services, I'd still argue they're generally worse than most.
     
  4. tickedon

    Gangster

    Joined: 23 Apr 2014

    Posts: 116

    It has, but, the EU commissioner in charge of these merger decisions has changed, and said that four is better than three (and blocked one in another country) - hence why I also think that we'll see it being blocked.

    Good FT article here: http://www.ft.com/cms/s/0/b66bb7aa-5882-11e5-9846-de406ccb37f2.html#axzz3xSGXIvsO

    As for EE and BT customer service, well, BT are looking to bring contact centre roles back into the UK, and I think EE are stuck with a large outsourcing agreement which they'll likely need to untangle before BT can make many changes.

    I do however think we'll see a rebrand to simply 'BT' - given EE is so new and never really seemed to resonate with anyone, I don't think there's much merit in trying to retain it.
     
  5. BigBruiserAl

    Mobster

    Joined: 11 Sep 2008

    Posts: 3,319

    Location: Co. Durham

    Nope not going to happen ;):p
     
  6. stuie

    Mobster

    Joined: 29 May 2012

    Posts: 3,144

    Location: Dorset

    hmm,

    Im with ee at the moment and dislike bt to the point Im considering moving now, on a sim only contract so should be able to get out easy enough. Im with virgin for all my other stuff and it looks like they are moving to vodafone so I might jump ship to them
     
    Last edited: 19 Jan 2016
  7. thebennyboy

    Mobster

    Joined: 23 Dec 2013

    Posts: 3,451

    Location: North Wales

    It possibly could actually, Three has unlimited data which they are now starting to capitalise on. It's available, but it costs. :p
     
  8. b0rn2sk8

    Soldato

    Joined: 9 Mar 2003

    Posts: 7,461

    On a serious note, why leave EE just because its likely they will be owned by BT in the future?

    I can understand on cost perspective but Vodafone's network is objectively worse on 3g and 4g.

    If your doing it because you don't like BT, that is madness.
     
  9. Richy888

    Wise Guy

    Joined: 14 Dec 2007

    Posts: 1,595

    Slow will be the operative for rural coverage. Expect BT will slow high speed rural coverage to a crawl. You only have to look at how they shaped with rural broadband.
     
  10. BigBruiserAl

    Mobster

    Joined: 11 Sep 2008

    Posts: 3,319

    Location: Co. Durham

    your right anything is possible but I'm pretty sure on this one :D
     
  11. Cosimo

    Man of Honour

    Joined: 9 Jan 2007

    Posts: 163,805

    Location: Londinium

  12. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,645

    wonder if we'll see a shift in tariffs that allow for greater data use, seeing as they're a tv provider.
     
  13. BigBruiserAl

    Mobster

    Joined: 11 Sep 2008

    Posts: 3,319

    Location: Co. Durham

    Already answered mate ;)
     
  14. craig_t

    Wise Guy

    Joined: 18 Mar 2015

    Posts: 1,101

    I'm with EE, so hopefully whatever happens it doesn't affect my signal!