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BT Infinity & FTTx Discussion

Discussion in 'Networks & Internet Connectivity' started by michellez, 8 Feb 2011.

  1. Armageus

    Don

    Joined: 19 May 2012

    Posts: 12,034

    Location: Spalding, Lincolnshire

    If any underlying fault hasn't been fixed, DLM will gradually reduce that again to try and minimise errors and get the line into a stable state.
     
  2. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    Thanks for the confirmation on SNR.

    Yes, I am far away from the cabinet, maybe 1500m.

    The checker results are above and my ISP indicated the following range when it was ordered two years ago Download Speed Range 4.9Mb - 15.3Mb
     
  3. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    I need the lottery numbers from you!

    I just checked the router, three hours ago, it dropped from 12,000 to 10,000

    And it midnight(!) my ISP has offered a physical engineer visit.
     
  4. WoodyUK

    Soldato

    Joined: 29 Dec 2009

    Posts: 6,632

    If you're having frequent drop outs and are absolutely sure it's nothing in your own property then you can "skip" the generic level 1 support nonsense they get you to run through by telling them there is noise on the landline or calls are dropping.
     
  5. [email protected]

    Capodecina

    Joined: 30 Nov 2005

    Posts: 11,246


    They sent me an engineer to check my line after I tried this, no fault but he was only there to look at call aspect. complete waste of time.
     
  6. MissChief

    Capodecina

    Joined: 17 Jul 2010

    Posts: 19,632

    What is very strange here is that your Estimated speed range for VDSL (FTTC) at the top of the checker are very good, 67-80 on a good line, unaffected by crosstalk and even on a poor line with a lot of Crosstalk you should get 60-80Mbps. Yet your provider estimated your speed as very low, with the estimate of 4.9-15.3Mbps. It's all very strange. I suspect you either have a fair bit of Aluminium on your line somewhere or you're not connected to the cabinet Openreach and BT think you are. On the checker it will tell you the cabinet you're supposed to be connected to at the top. I wouldn't be surprised to find out you're connected to a cabinet further away and there's one closer, likely within 2-300 yards.
     
  7. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    I prefer to use the observed speeds, but even they state 24Mb
     
  8. Avalon

    Soldato

    Joined: 29 Dec 2002

    Posts: 6,270

    You seem to be missing the point, what you prefer to use is irrelevant. The observed speed is just what you got on a given day, if it’s not above the minimum impacted estimate, something is wrong somewhere as you should be getting a minimum of 60/27.
     
  9. ChrisD.

    Caporegime

    Joined: 20 Sep 2006

    Posts: 25,394

    I was going to mention that yesterday. Something odd is going on indeed. Also 24.99 Mbps looks like a banded speed, either applied by DLM or by your ISP.
     
  10. Caged

    Capodecina

    Joined: 18 Oct 2002

    Posts: 24,139

    What do people next door to you get?

    Are those figures taken from the test socket inside the master NTE?
     
  11. WoodyUK

    Soldato

    Joined: 29 Dec 2009

    Posts: 6,632

    The initial physical fault checks are the same pretty much so you probably had someone that wanted to get gone in a hurry on that occasion.

    One of them recently came along, said nothing was wrong with the line, put a new faceplate on the master socket and left 10 minutes later. Also gave me another microfilter because they degrade The line was dropping every 30mins-1hr at most and continued to do so.

    Had another engineer attend 2 days later to test the line and instantly found an obvious issue with the level of volts + distance disparity.
    Also found that 19 pairs out of 50 between one underground joint box were tattered but apparently they've no chance of getting a dig team in until all 50 are found to be useless.
     
  12. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    I would love 60 but I think the distance is too great (1500metres)
     
  13. ChrisD.

    Caporegime

    Joined: 20 Sep 2006

    Posts: 25,394

    If the BT checker says you can get that speed then you should be able to. What makes you think the line is 1500m?
     
  14. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    The phone lines generally follow the road (all poles) a route plan from the cabinet to my house shows 1500 metres.
     
  15. david25

    Hitman

    Joined: 15 Mar 2005

    Posts: 922

    Its from the master socket, not tried a filter and the inside master.

    Two neighbors 100 metres away get 3Mb
     
  16. Furyus

    Hitman

    Joined: 15 Sep 2010

    Posts: 958

    Location: Weston-super-Mare

    I'm absolutely buzzing for my install on Wednesday next week!!!!! Fingers crossed I can use my Asus RT68u router..
     
  17. Strikeforce

    Hitman

    Joined: 19 Oct 2002

    Posts: 671

    Finally got my install complete for BT Fibre 900 with the new Nokia ONT. Was due on the 12th, but the first Engineer didn't push the cable far enough into the unit on the pole :rolleyes:, so there was a light issue on the ONT. BT have been great and sent out a wifi modem straight away, so glad I didn't upgrade with TalkTalk else it would have been a nightmare I'm sure.

    Fast.com reports 930Mbps :D. Although had to ditch the BT Hub as the upload was restricted to 50Mbps, installed a Netgate sg-3100 and everything is good.
     
  18. Caged

    Capodecina

    Joined: 18 Oct 2002

    Posts: 24,139

    I would set some time aside to hook the Smart Hub 2 back up and leave it overnight, factory reset it and wait until the firmware upgrades itself to something starting 0.17, just so if you blow your Netgate box up in future you can swap something else in and have it work.
     
  19. Furyus

    Hitman

    Joined: 15 Sep 2010

    Posts: 958

    Location: Weston-super-Mare

    What's the difference between the 2 ONT's ? Nokia and what's the other one ?
     
  20. Avalon

    Soldato

    Joined: 29 Dec 2002

    Posts: 6,270

    An unproven conspiracy theory led by some orange bloke in the US looking to detract from his lack of wall building abilities and really bad medical advice.