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Can I rectify faulty 7800GT?

Discussion in 'Graphics Cards' started by .Griff., 25 Mar 2006.

  1. .Griff.

    Mobster

    Joined: 16 Apr 2004

    Posts: 3,795

    Location: Shropshire

    About a month ago I purchased a Gainward GS 7800GT off a guy on Ebay (yep won't be doing that again)

    From the outset it produced artifacts in a multitude of games. The only way I can stop this is by useing Gainwards "Expertool" application and running the card in "safe mode" which means buying a Golden Sample was all but pointless.

    Gainward refuse to deal with end users directly and the chap on Ebay turned out to be a 12 year old kid using his dads details (spoke to father but he's not interested)

    Is this simply a duff card or is there anything I can check (heatsink etc?)

    Any advice would be great.
     
  2. UKDTweak

    Soldato

    Joined: 2 Dec 2002

    Posts: 6,592

    Location: N.Ireland

    Contact Ebay about the transaction, explain who you got the card from and what the sellers reply has been.
     
  3. .Griff.

    Mobster

    Joined: 16 Apr 2004

    Posts: 3,795

    Location: Shropshire

    I did all the usual steps, including Paypal, but all they would do is give me 5 days to get a fault report from a 3rd party repair company.. Basically a fob off.

    Ultimately I'm left to sort this out by myself.
     
  4. welshtom

    PermaBanned

    Joined: 17 Aug 2004

    Posts: 3,463

    Location: Pencoed

    got his address? Im sure a visit wont do any harm
     
  5. Ray.uk

    Gangster

    Joined: 25 Dec 2002

    Posts: 386

    Location: Manchester

    Can you not use the 45day Paypal rule to claim your cash back for goods not as stated[did not tell you it was borked]
     
  6. Ray.uk

    Gangster

    Joined: 25 Dec 2002

    Posts: 386

    Location: Manchester

    Or is the reply you gave re Paypal the consequence of doing that.
     
  7. .Griff.

    Mobster

    Joined: 16 Apr 2004

    Posts: 3,795

    Location: Shropshire

    He lives in North Scotland so it's a bit of a trek from Brum.

    Again I've claimed with Paypal but they are as useful as a chocolate teapot and I'm stuck with the card.

    Edit - Yep my reply was after reporting it to Paypal.

    All I'm really after is some idea of what's causing the artifacts at stock (GS) speed. As they disappear when it's underclocked could it be heat (faulty heatsink) or the GPU itself?
     
  8. Mitch007

    Wise Guy

    Joined: 8 Apr 2004

    Posts: 1,104

    Location: Romsey/Hampshire

    It may be worth poping the heatsink off and having a look at the quality of the attach, it may indeed be heat.

    Worth giving the board a good looking over to make sure there are no cracked or damaged components.