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Cancelling Advice

Discussion in 'Mobile Phones & Tablets' started by smoove, 31 Jul 2006.

  1. smoove

    Perma Banned

    Joined: 15 Dec 2002

    Posts: 5,392

    I got my 02 contract in August 14th last year. Does that mean I need to write a letter cancelling my contract before that date?

    Also, do I have to ring them up first to say I'm cancelling, or can i just write a letter?
  2. jhmaeng

    Wise Guy

    Joined: 6 May 2004

    Posts: 2,060

    Location: London, UK

    I believe you can give notice to cancel at the 11th month point, so that the contract actually finishes on the day (+1 year) you originally got the contract.

    As for call vs. letter, it depends on the exact billing provider so you'd have to call the CS line of your billing provider to find out exactly what's the procedure.