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Changing Broadband ISP - What about existing ISP

Discussion in 'Networks & Internet Connectivity' started by Bug One, 4 Feb 2006.

  1. Bug One

    Capodecina

    Joined: 18 Oct 2002

    Posts: 10,713

    Location: Sandwich, Kent

    I'm thinking of changing my broadband supplier.

    If I sign up with another company, will my existing broadband supplier automaticaly cancel the connection, or will they continue billing me until I phone them and cancel.

    I've been with them over 12 months.
     
  2. Bug One

    Capodecina

    Joined: 18 Oct 2002

    Posts: 10,713

    Location: Sandwich, Kent

    I've just read I have to give one months notice.
     
  3. tolien

    Caporegime

    Joined: 16 May 2003

    Posts: 25,368

    Location: ::1

    If it's ADSL, you won't be able to sign up with another ISP till you cancel the first one, unless you migrate (MAC keys, etc etc, the FAQ is your friend).
     
  4. Stellios

    Capodecina

    Joined: 27 Aug 2004

    Posts: 17,023

    Location: Geordieland

    2 options for ADSL:

    -Disconnect from your current ISP and wait until your line is dead before ordering the new one

    -If your ISP leaving/going to support MAC transfers then all you need to do is get a MAC code from your current ISP and then you have 30 days to give this code to your new ISP. After this a date will be then arranged for the change over and all you should need to do is change your username/password for the new ISP.

    I think thats how it works.