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Changing my tariff.

Discussion in 'Mobile Phones & Tablets' started by BoomAM, 27 Feb 2006.

  1. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

    Hi.
    Ive had my Orange contract since November, and i was told then that i couldnt change my tariff.
    I was messing around on the 'my account' area of the Orange website, and it gives me the option of changing my tariff.
    Does that mean i can change my tariff? Or is it just a bug on the website?
     
  2. LeperousDust

    Soldato

    Joined: 4 Nov 2003

    Posts: 5,733

    Location: Edinburgh

    Usually you can change the tariff up to a more expensive monthly one, just not cheaper (for pretty obvious reasons really), not tried with orange but you can with o2.
     
  3. Whitewater

    Mobster

    Joined: 20 Feb 2004

    Posts: 3,646

    Location: Blyth, Northumberland

    You can change your tariff with Orange after 3 or 6 months (I can't remember which). Best thing to do is call their billing helpline and confirm or request the change.
     
  4. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

    Hmm.
    If its 3 months, and i can keep my student deal, i just might change my tariff. :)
    I'll ring them in the morning.
     
  5. jhmaeng

    Wise Guy

    Joined: 6 May 2004

    Posts: 2,060

    Location: London, UK

    Pretty sure it's 6 months on a 12 month contract - YMMV.
     
  6. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

  7. Spamalot

    Soldato

    Joined: 25 Oct 2004

    Posts: 5,241

    Location: Cambridge

    You can change to a lower one after 6 months, on all tariffs apart from prem plan wich you have to stay on for the full 12 months (as of end of last year). you can at any point move to a higher tariff on all contract.

    Is that right dolph?
     
  8. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

    Ive been think of dropping my tariff to the cheapest one i can, but keeping my student offer of 1000 txts.
     
  9. juno_first

    Mobster

    Joined: 18 Apr 2003

    Posts: 2,575

    Location: England

    Obviously, if you had an expensive phone, its going take a while for the network/dealer to recoup the cost of the phone back.

    If you could change your tariff you may loose any benefits you received with your original price plan, such as free itemised billing etc.
     
  10. jhmaeng

    Wise Guy

    Joined: 6 May 2004

    Posts: 2,060

    Location: London, UK

    I'd take a good look at the Orange Student offer T&Cs before making any changes. There could be clauses that means you lose that benefit if you change your tariff.

    Also, most cashback deals from dealers rely on you staying with the same tariff. Some dealers specify in their T&C for cashback, that any changes, whether up or down, in the tariff will result in the cashback offer becoming void.
     
  11. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

    What now?

    My current tariff is 100txts/200mins +1000txt student deal.
    £30/month. Should have been £25, but they messed up my order.
    With a SE W800i phone that they've yet to charge me for.

    Potential pitfalls?
     
  12. lozza

    Wise Guy

    Joined: 22 Dec 2004

    Posts: 1,828

    Location: Southampton, UK

    If you change your tariff you'll loose any special extras you get and you can't go back at a later stage
     
  13. BoomAM

    Capodecina

    Joined: 5 Jul 2003

    Posts: 16,214

    Location: Atlanta, USA

    Thats a bit dud.
    I like my 1000 txts thing. Even if i barely hit 100 a month! :p