You seem to be having your own imaginary conversation that has nothing to do with this thread , if you want to burst anyone's bubble then feel free to contact Thermalright support and correct any information they give people and take it up with them for scaremongering , when i asked if i needed the spacer back in 2016 support said yes because i had a bolt down mount ( people are over tightening them ) and that there would be a new design , how could i know any different trying to decipher Broken English? ( /me shrugs )
This thread is about free upgrades not being free because they don't forward the parts to their resellers ( even though their announcements says otherwise ) and then charging people expensive prices.
There have been plenty complaints about this over the years , for example the AMD upgrade bracket from 2017, google " Thermalright wanted me to pay 15€90 delivery for a 20g metal bracket, I have other plans "
So yes from personal experience i can confirm what Dark Light said about them wanting over £20 for a free upgrade , that's all.
* edit at 8:40am *
Sorry if that sounded hissy but i was nearly 1:00 AM when i posted and i was tired , tetchy and had a headache.