D-RAM Light on and PC won't turn off

Cameron Webley · 22 Nov 2020 at 13:47

Hello,

This morning my computer wouldn't turn on, I tried unplugging everything, different power sockets but none of that worked.

I then opened up my computer, I removed the RAM sticks and reseated them, as well as found a power cable on the motherboard that seemed slightly loose.

The PC now turns back on, but I have no output. The D-RAM LED is on, and I cannot turn the computer off, holding down the power button does nothing. I don't want to pull the plug in case that causes any damage, but now I have no idea what to do since I can't change anything while its powered on.

My motherboard is Aorus b450 elite with Team Group T-Force Nighthawk RGB 2x16GB RAM sticks

Cameron Webley · 22 Nov 2020 at 13:59

Another thing I've just noticed is that the motherboard RGB light is not on. All other RGB's are working

mickyflinn · 22 Nov 2020 at 14:05

Try with just one ram stick if not then try the other .

If that doesn't work try to clear the cmos on the motherboard.

Cameron Webley · 22 Nov 2020 at 14:07

But how can I switch the computer off to try that?

Is it safe to just switch off the power with the D-RAM light on?

mickyflinn · 22 Nov 2020 at 14:11

Cameron Webley said:
But how can I switch the computer off to try that?

Is it safe to just switch off the power with the D-RAM light on?

Hold down the case power button for 5 seconds or unplug the power cable.

It's safe to do so as you can't leave it on forever.

Cameron Webley · 22 Nov 2020 at 14:13

By unplug the power cable do you mean switching the O/I switch?

Hakanese · 22 Nov 2020 at 14:17

unplug, as in unplug, remove the cable from the back of your case

Hakanese · 22 Nov 2020 at 14:19

Normally I unplug, wait for a bit, press the power button to make sure there is no charge left ie no lights come on or flash, then plug it back in.

Cameron Webley · 22 Nov 2020 at 14:19

It just seems unsafe to do that with power still coming through it. It feels so wrong.

I understand if I unplug it, after the computer has no power in it

mickyflinn · 22 Nov 2020 at 14:24

From the wall , be brave.

Hakanese · 22 Nov 2020 at 14:28

Even if you unplug it, the system holds some power for a while.
Pressing the power button when it is unplugged just gets rid of that stored power.

Hakanese · 22 Nov 2020 at 14:29

Do it as Mickyflinn suggested, but I wouldn't be unplugging your computer to turn it off everytime

Cameron Webley · 22 Nov 2020 at 14:43

I have reseated the RAM so there's only 1 stick in slot 1, and it now boots and works.

How I should I proceed getting the other RAM stick reseated to the PC?

Cameron Webley · 22 Nov 2020 at 14:48

As I've said that, while I was waiting and thinking about what to do. My computer just shut down suddenly.

The motherboard light was still on, I've got it back up but have no clue what that was.

Edit: It has done it again, the motherboard light is still on

Cameron Webley · 22 Nov 2020 at 14:55

Ok, The GPU fans don't spin, so I'm thinking it switched off because they we're overheating.

Don't know if they just don't turn on until necessary.

Edit: Turned it off to check their connetion, all seemed fine. No trying to turn it back on and I'm back to square one, Won't power up at all :/

mickyflinn · 22 Nov 2020 at 16:10

Any lights on the motherboard ?

Cameron Webley · 22 Nov 2020 at 16:40

Nothing at all, no lights, no sounds. This is how it was this morning. I managed to fix that by reseating the RAM, but I think I'll give it a break for the rest of the day. I'll ring overclockers tomorrow to see what they say.

adrichardson81 · 22 Nov 2020 at 17:23

It could be bad memory, but it's odd that it doesn't power up at all. If I had to guess, either both sticks are bad or you're using the bad one. What happens if you try the other stick instead?