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Defective Gpu card?

Associate
Joined
17 May 2017
Posts
2
so a few weeks ago I decided to take the plunge on buying a new computer, I'd saved the money and there happen to be an excellent deal on a PowerColor Black dragon VEGA56, Since then I've had some problems, with it randomly crashing, for example I could play Mass effect Andromeda for like 2-3 hours and then suddenly it would crash and then further attempts to play it would crash, watchdogs I couldn't even get thorough the locker room door in the intro.

I honestly wasn't sure what it was, not the PSU as that was calm the entire time( had voltage recorder app open, not a blip), restated the ram, the GPU, still didn't work, replaced the CPU cooler hasn't worked.

I think it might be the GPU, why?

Because the fans only seem to have two options, super on, or super off and they refused to acknowledge fan control software of any kind and from what I've managed to find this usually means the fan control circuitry is bad/fried/defective.
also when it crashes it's a gradual thing caused by temps going up, or at least that's what I think

Windows reliability monitor shows crashes from various things and nothing really consistent, except for one time.

When I was trying to play watch dogs and it crashed three times in the exact same place and the reliability monitor has three hardware level failures all with the following information:

Poblem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff89814b6616c8
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_17134
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 2057

That said, I just tried playing Watchdogs again and it crashed, again but this time in a different place (up the car ramp in parking lot, still in the beginning) but with a different app crash:

Description
Faulting Application Path: C:\Windows\System32\audiodg.exe

Problem signature
Problem Event Name: BEX64
Application Name: AUDIODG.EXE
Application Version: 10.0.17134.407
Application Timestamp: 3fbc10cb
Fault Module Name: StackHash_ef15
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_FD_FROM_ntdll+0x000000000009AA54
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 2057
Additional Information 1: ef15
Additional Information 2: ef152224cfb056c292640ec09ea987fd
Additional Information 3: 2ad7
Additional Information 4: 2ad7abc822d7b334b83dddf9fafb5f5f

sooo not really that consistant...


I don't know what else to do, so I'd like some opinions please before I decided to RMA the Graphics card or something else.

My comps specs are:

Silverstone SST-SX650-G SFX 650W 80 Plus Gold Modular Power Supply
PowerColor Radeon RX VEGA 56 Red Dragon 8GB HBM2 PCI-Express Graphics Card
AMD Ryzen 5 Six Core 2600X 4.20GHz (Socket AM4) Processor - Retail
G.Skill Trident Z RGB 16GB (2x8GB) DDR4 PC4-28800C17 3600MHz Dual Channel Kit (F4-3600C17D-16GTZR)
Samsung 970 EVO Polaris 250GB M.2 2280 PCI-e 3.0 x4 NVMe Solid State Drive
Gigabyte B450-I AORUS PRO WIFI (Socket AM4) Mini-ITX Motherboard
NZXT H200 Mini-ITX Gaming Case - Red Window

Any and all help would be super, duper appreciated.
 
Last edited:
Soldato
Joined
18 Aug 2005
Posts
13,173
Location
Shropshire
Googling AUDIODG.EXE points towards some sort of possible driver issue with your sound, have you gone down that route of investigation yet?


The fan issue might be due to how the GPU controls the fans itself, I'm not familiar with that particular card though sorry.
 
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