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Didnt get a Windows 7 Voucher?

Discussion in 'Windows & Other Software' started by bijan42, 13 Oct 2009.

  1. bijan42

    Associate

    Joined: 24 Sep 2009

    Posts: 17

    I bought a pre built rig with vista HP + W7 upgrade voucher from OcUK. Was just wondering if anyone has got there "offer material" with their machine? Don't know if I should get onto them about it as I didn't get anything about it :s

    Thanks.
     
  2. nikebee

    Capodecina

    Joined: 9 Nov 2004

    Posts: 14,003

    Location: Pembrokeshire

    Can't speak for machines from OcUK, but ordering from other major etailers you should get the voucher when you purchase.

    Ring OcUK up and check this, or send them a webnote just to be sure.
     
  3. Name

    Mobster

    Joined: 8 Oct 2009

    Posts: 2,869

    Location: United Kingdom

    yes i ordered a pre built system last week, which came with an W7 upgrade voucher, most systems should i think, the webpage of the product should tell you, i certainly think your within your rights to at least give them a ring and find out
     
  4. bijan42

    Associate

    Joined: 24 Sep 2009

    Posts: 17

    Well this is great...I sent them a message and they refuse to give me the upgrade as I left it too late after my order. I was a bit of a noob with it but I had NO idea how it was going to work so I just waited. I read up about it and some people said they just send it to you after the release. Hmm...guess I'm going to have to get the student upgrade and spend £30! Would have been nice to have SOME info about it if I wasn't going to get a voucher with it, which wasn't my mistake.
     
  5. cliffy

    Hitman

    Joined: 14 Nov 2005

    Posts: 804

    How long ago did you order your machine??
     
  6. Aruffell

    Soldato

    Joined: 29 Dec 2004

    Posts: 5,669

    Location: Chatham, Kent

    Trading standards tbh.

    Andy
     
  7. bijan42

    Associate

    Joined: 24 Sep 2009

    Posts: 17

    Around 3 months back :rolleyes: I Know..I should have messaged them in that time but after reading about it I just thought I would wait until it comes out. I spent most of my time trying to get my GPU sent back as they put the wrong one in the machine. :(
     
  8. Simps

    Wise Guy

    Joined: 26 Dec 2004

    Posts: 1,742

    Location: Midlands/UK

    Yes I ordered a pre built system and the upgrade voucher was inside the Vista case.
    Just had a email off MS saying my copy of Windows 7 has been shipped also.
     
  9. bijan42

    Associate

    Joined: 24 Sep 2009

    Posts: 17

    Damn it! Ah well...Windows 7 student deal doesn't look so bad... especially with people saying you can get it for fresh installs. Just annoyed I have to spend £30 :(
     
  10. Apex

    Capodecina

    Joined: 12 Feb 2006

    Posts: 11,970

    Location: Surrey

    is metioning laptop makers classed as mentioning competition?

    my other half got a laptop in june which supposably allowed her to upgrade to win7 for £15 once released. how do we go about collecting this? there was no mention of it past when dell support told me over the phone before we ordered the laptop.
     
  11. Clairvoyant

    Soldato

    Joined: 19 Oct 2002

    Posts: 6,140

    Location: Torbay, Devon, UK

    Wife has an ASUS laptop.

    To get it I go to Asus website, click on the link and its done via the laptops S/N. then sort payment and wait for the post.
     
  12. Jas1975

    Wise Guy

    Joined: 13 Aug 2004

    Posts: 1,481

    Location: Hampshire

    I'm having the same issue at the moment with Dell. My father-in-law bought an Inspiron off the shelf from a high street mobile phone company (with no phone or broadband - just the laptop), didn't receive a voucher even though it was advertised as a free upgrade to W7, Dell aren't being very helpful and niether is the high street shop. Spent over an hour on the phone to Dell being pushed around different departments before giving up.
     
  13. Clairvoyant

    Soldato

    Joined: 19 Oct 2002

    Posts: 6,140

    Location: Torbay, Devon, UK

    Have any of you with dell tried thier website to register for the upgrade. https://win7.dell.com/Default.aspx

    Edit i hope I have not broken a rule as dell are a competitor. But Im just trying to help these guys out with thier Win7 upgrade.

    PS please dont ban me.
     
  14. Jas1975

    Wise Guy

    Joined: 13 Aug 2004

    Posts: 1,481

    Location: Hampshire

    Yup, already had fun with that - says the machine tag is not in their database (even though its registered ok) and not eligible for an upgrade (even though it is). Was only purchased 2 weeks ago.
     
  15. Clairvoyant

    Soldato

    Joined: 19 Oct 2002

    Posts: 6,140

    Location: Torbay, Devon, UK

    I would say ring trading standards, see what they say.
     
  16. robinbredin

    Wise Guy

    Joined: 8 Jan 2009

    Posts: 1,504

    Location: Northern Ireland

    They have a few problems at the moment, read Jesse posts,

    http://en.community.dell.com/forums/p/19300267/19573246.aspx#19573246
     
  17. Mr-White

    Capodecina

    Joined: 12 Nov 2002

    Posts: 14,625

    Location: In my own little world

  18. Simi

    Mobster

    Joined: 30 Oct 2003

    Posts: 2,560

    Location: Hemsworth

    To be honest if everyone had your 'oh well, I'll go buy it anyway' attitude then everyone would get ripped off, and you have been ripped off, mate. Not trying to be an a-hole with you but you need to get a bit more miffed than you are.
    Trading standards would be a good port of call after totally exhausting communications with ocUK- give them another call and explain why you waited so long, I mean the length of time you waited doesn't change the fact that they didn't send it to you. If the first guy can't help, speak to his superior, surely ocUK wouldn't rip someone off like this :(
     
  19. Mr-White

    Capodecina

    Joined: 12 Nov 2002

    Posts: 14,625

    Location: In my own little world

    If you've not received what you paid for then i'd threaten to send it back under the sales description act. It seems a lot of companies are doing this because it's costing them more money and is why some are charging

    MW