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Ebay expert required ;-)

Discussion in 'General Discussion' started by kola, 10 Oct 2009.

  1. kola

    Mobster

    Joined: 2 Oct 2003

    Posts: 2,597

    Location: MI5 | Thames House

    So i sold a 8mm video camera for £30 as working and buyer is stating it doesn't work and has filled a dispute with eBay. My question has anybody got any experience with this sort of issue.

    Do eBay generally favor the buyer & will just give him a refund ?
     
  2. shauncr91

    Capodecina

    Joined: 28 Dec 2007

    Posts: 11,439

    Location: Sheffield

    Tell them to return the item first. Is there any way you'd be able to tell it was the same one? Serial number or something?

    And yes eBay do generally favour the buyer.
     
  3. kola

    Mobster

    Joined: 2 Oct 2003

    Posts: 2,597

    Location: MI5 | Thames House

    i said to him post it back and if it doesn't work i would give a refund but he wont till i issue the refund
     
  4. shauncr91

    Capodecina

    Joined: 28 Dec 2007

    Posts: 11,439

    Location: Sheffield

    Blatant scam tbh. I'm sure eBay will back up that he has to refund the item before you need to give a refund.
     
  5. MiNxYyY

    PermaBanned

    Joined: 22 Mar 2008

    Posts: 3,976

    Location: Redditch

    Paypal payment?

    Remove your bank details just incase they try and take it automatically.
     
  6. Auraomega

    Wise Guy

    Joined: 22 Sep 2009

    Posts: 2,089

    Location: Leicester

    Been here before, the seller must return the item to you in the post, it is then up to you to prove it was;

    A) working when sent
    B) Working when received back
    C) Broken during transit, that you protected it adequately, and offered insurance but the seller chose not to use this option.

    Personally, I always mark my items with UV pen or something similar, that way if its returned you can prove it wasn't your item being returned, always better to be safe than sorry :cool:
     
  7. gurusan

    Capodecina

    Joined: 2 Sep 2006

    Posts: 13,489

    Location: Portland, OR

    i always snap a pic of the item with the serial number
     
  8. kola

    Mobster

    Joined: 2 Oct 2003

    Posts: 2,597

    Location: MI5 | Thames House

    yeah wouldn't that just cause more problems :D
     
  9. Ewanb75

    Wise Guy

    Joined: 15 Jan 2007

    Posts: 1,909

    Location: Dumfries, Scotland

    Meh, chancer tbh.

    Nearly as bad as the guy thats just bought my 4870, and cant get it to run crysis full pelt!!! oh it must be faulty he says!! ye whatever.
     
  10. shauncr91

    Capodecina

    Joined: 28 Dec 2007

    Posts: 11,439

    Location: Sheffield

    Lol :D
     
  11. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,645

    Doesn't make any difference, seller is responsible until point of delivery, regardless of postage and insurance options.
     
  12. kola

    Mobster

    Joined: 2 Oct 2003

    Posts: 2,597

    Location: MI5 | Thames House

    I like how paypal already have my account at -£36.02 GBP lol .
     
  13. kola

    Mobster

    Joined: 2 Oct 2003

    Posts: 2,597

    Location: MI5 | Thames House

    omg and he wants a refund ??
     
  14. PistolPete

    Mobster

    Joined: 6 Sep 2008

    Posts: 3,993

    Location: By the sea, West Sussex

    Ebay / Paypal pretty much side with the buyer without fail.

    It takes the mick as they make you jump through hoops to qualify for Paypal protection, yet take the word of some scrote buyer trying it on and they end up with the goods and their money back.
     
  15. Auraomega

    Wise Guy

    Joined: 22 Sep 2009

    Posts: 2,089

    Location: Leicester

    I must have had a bad run in the past then as when something of mine arrived damage, it was my fault for not choosing insurance... :( Maybe PayPal had just had a bad day >.>
     
  16. Tute

    Capodecina

    Joined: 24 Jul 2004

    Posts: 22,318

    Location: Devon, UK

    You'll lose the money and probably not get the item back - that or a different, broken item.

    That'll teach you to use Paypal though.
     
  17. mollymoo

    Mobster

    Joined: 5 Mar 2009

    Posts: 2,964

    Location: North

    I had the same with a 940 processor the buyer claimed it had a bent pin after he had had some confusion as to why it needed a 940 mobo, I just stressed the point of it being sent working no pins bent and at the same time tried to help him. Sounds like a chancer, you really need to get the product back, although unfortunately it will come back broken, if its a dispute then you need some proof it was working when you sold it otherwise paypal will protect the buyer. E-bay on the otherhand are a bunch of waistcoats so who knows which way they will go.
     
  18. J86

    Wise Guy

    Joined: 23 Aug 2005

    Posts: 1,967

    Confront them at their own house.
     
  19. Ewanb75

    Wise Guy

    Joined: 15 Jan 2007

    Posts: 1,909

    Location: Dumfries, Scotland

    Lol,

    No he is away to re-install his OS, and then may want to send it back as faulty...

    His pc is dual quad xeons @3.2 and 2.5 gb ram, vista business.


    Oh and his 3870 is better performing????????????