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Ebay help please, UK only item won by someone in Canada

Discussion in 'General Discussion' started by Mad old tory, 5 Jun 2006.

  1. Mad old tory

    Sgarrista

    Joined: 25 May 2003

    Posts: 9,361

    Location: Limehouse

    Errm bit of an ebay noob i'm afraid, but I've sold an item that was marked as available to UK only and it has been won by someone from Canada. I'd rather not fanny about with sorting out customs stuff (it's an £80 item) and airmail, can I refuse the sale to this bidder and go for the highest UK bidder. The auction clearly states will ship to United Kingdom only. Any help much appreciated :)
     
  2. m3csl2004

    Hitman

    Joined: 17 Jun 2005

    Posts: 621

    Location: Sheffield

    yes - uk only means uk only - the guy shouldnt have bidded
     
  3. Rich1988

    Soldato

    Joined: 8 Jan 2005

    Posts: 6,363

    Location: wiltshire

    shipping abroad is a piece of urine, just send it international small packets or royal mail airsure, jsut the same as UK but a bit more expensive, (charge him the extra) I used to sell a bit of stuff on the bay its a lot more simple than you think, just mark it down as a gift on the little form they give you.
     
  4. Indy500

    Capodecina

    Joined: 7 Mar 2005

    Posts: 17,509

    It didnt block them? :confused:
     
  5. Mad old tory

    Sgarrista

    Joined: 25 May 2003

    Posts: 9,361

    Location: Limehouse

    No that's what confused me, the address is clearly in Canada. If I can charge the higher postage, I think I'll just do that and do as said on the customs form and mark it as a gift.
     
  6. mark66

    Mobster

    Joined: 1 May 2003

    Posts: 3,202

    Location: Bucks

    I have had this recently, people from France, Germany and even South America buying stuff that was marked UK only. However there really is no difference to you the seller. Ask if they want to pay the £2.50 signature premium for Royal Mail AirSure and then just post as normal. Its not your problem to worry about customs. Just declare it as whatever it is at the counter.
     
  7. Red and White

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,921

    you have to set it to "allow bidders who registered in countries i ship to only"

    summit like that anyway, its an option near the end of the listing process
     
  8. Indy500

    Capodecina

    Joined: 7 Mar 2005

    Posts: 17,509

    I assumed he'd set that option, I always do...
     
  9. geeza

    Banned

    Joined: 30 Aug 2004

    Posts: 9,212

    if you havent got an internatioal shipping price then just say its going to cost £50 and thats your expenses or something. He wont want to buy it then :)
     
  10. Mattus

    Capodecina

    Joined: 30 Sep 2003

    Posts: 10,911

    Location: London

    What is the item? ie. how big, heavy and fragile is it?
     
  11. robbiemc

    Wise Guy

    Joined: 30 Dec 2003

    Posts: 2,262

    Location: West Byfleet, Surrey.

    Have you actually contacted the buyer about this?
    My dad has this problem all the time. He lives in New Zealand and often buys things from eBay and asks for them to be sent to my address in the UK.

    I also once sold an Amplifier that was stated as UK only, except a chap from Hong Kong won it. Luckily he asked that it got sent to his UK address..its no problem

    Maybe this is a similar circumstance, so before getting annoyed, email the buyer and politely point out that you stated that you ship to the UK only.
    If he did make an honest mistake, then maybe you two can come to an arrangement to send it to Cananda, if its not an unusual item, then there should be little problem.

    Let us know how you get on.
     
  12. Red and White

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,921

    dont think he did. said hes a ebay n00b and that option isnt that obvious.

    i always set that now too, stops theiving nigerians etc
     
  13. Indy500

    Capodecina

    Joined: 7 Mar 2005

    Posts: 17,509

    Nevermind. At least he knows now.
     
  14. Bigpops

    Mobster

    Joined: 18 Oct 2002

    Posts: 4,310

    Location: Sheffield, UK

    I wouldn't count on it. My cousin sells lots of stuff (junk mostly) on the Bay, and he loves it when he gets an international buyer.

    Recently, he sold a broken Laserdic player for £15 buy it now. Someone in Germany bought it, and he charged them £127.99 for postage. They paid immediately. It actually cost him £31 with parcel to go.

    His feedback score is well over 500 too.
     
  15. ArmyofHarmony

    Wise Guy

    Joined: 15 Feb 2006

    Posts: 1,872

    Location: hell

    What idiot would pay that much on postage, for a 15 quid BROKEN item?!

    i dont believe you
     
  16. Rich1988

    Soldato

    Joined: 8 Jan 2005

    Posts: 6,363

    Location: wiltshire


    I call BS theres NO WAY anyone would pay 127.99 postage.
     
  17. geeza

    Banned

    Joined: 30 Aug 2004

    Posts: 9,212

    everyone point and laugh at the german! :D
     
  18. Bigpops

    Mobster

    Joined: 18 Oct 2002

    Posts: 4,310

    Location: Sheffield, UK

    I believe him, whole heartedly. This is just the latest in a series of postage rip-offs. His previous record was for some View-Finder (and old 1980's toy) discs bought by someone in Canada. He charged them £30 postage for what is essentially two pieces of circular cardboard.

    Anyway, here's lasredisc player he sold. http://cgi.ebay.co.uk/Phillips-VP-7...9731582967QQcategoryZ3317QQrdZ1QQcmdZViewItem

    If he was online, i'd get a copy of the paypal transaction for you. Unfortunately, he's out on the lash, so it'll have to wait.
     
  19. Mad old tory

    Sgarrista

    Joined: 25 May 2003

    Posts: 9,361

    Location: Limehouse

    Hmm alarm bells ringing now, she wants the item posted to her nigerian "friend" and also has no feedback. Don't think I'll be doing that somehow. How do i go about refusing to send to someone without incurring the wrath of ebay etc?
     
  20. Rich1988

    Soldato

    Joined: 8 Jan 2005

    Posts: 6,363

    Location: wiltshire

    Oh dear, why do they always use nigeria :p