Phil99 said:According to Eclipse you're on an UP TO 8Mbps line. This can vary due to factors including (but not limited to):
- Your equipment (some USB modems can't handle full speed)
- Your phone line (speed the line syncs at depends on quality of line)
- Exchange contention
- ISP contention
- Download server capacity
Eclipse do shape/manage/cap/whatever they call it on BitTorrent with the MaxDSL packages, last week I was capped at 120kB/s, this week I can download full speed (300kB/s+), a while back it was capped at 30kB/s....don't have a clue what they're doing, but generally if you're experiencing this reconnecting to try and get on a different gateway works.
Some people on the ADSLGuide forums have mentioned noticing traffic shaping on Flex, might be worth emailing Tech Support to see if they have anything to say.
What seems to have happened is that Eclipse have just put everyone on the same shaping gear and just capped the Flex users at their service speed whilst still shaping them.
FrankJH said:I totally understand this - and while you were not to know I am actually paying more per month than the basic 8mb line to avoid this very thing
I was told when I agreed that my contention would be the 2nd best -out of 4 options I believe - that they did and yet I am still getting lousy results.
I just think its a little steep for them to charge me more money and get just as bad service
FrankJH said:I totally understand this - and while you were not to know I am actually paying more per month than the basic 8mb line to avoid this very thing
I was told when I agreed that my contention would be the 2nd best -out of 4 options I believe - that they did and yet I am still getting lousy results.
I just think its a little steep for them to charge me more money and get just as bad service
Phil99 said:Are you on one of the business options? That should get you less contention at the exchange + at the ISP, but the 4 Eclipse levels of contention/shaping don't seem to be doing a lot at the moment, I'm on Evolution Option 3 at the moment and there's nothing to suggest people on Option 2 or 1 are getting any worse results than me.
Mook said:I'm on 8mb eclipse, the most expensive out of the 4 options, and since Friday the speeds have been all over the place. I rarely download anything in peaks hours because I don't want to take the ****. But where as a few weeks back I'd easily be getting 800k off Newsgroups at say 7am, now I'm managing anywhere between 50-200k. But then an hour later it'll be up to 800k again. The speeds vary like this at all times of the night and day.
Doing speed tests on various online speedcheckers, often tells me I'm only getting 1.5mb down or less. Which seems strange since I've had no probs for the first couple of months on Max, getting a stable 8mb connection within the first week.
VeNT said:what are you on?
theres still the pos that its either your kit or the line to the exchange.
FrankJH said:I am on 3 aswell, which I was told was a decent service - but I cant understand how they can classify that if I am not even getting 1/2 the speed I am meant to........
Phil99 said:http://usertools.plus.net/tutorials/id/27
What do you get on the test in the link above?
Being on Option 3 only cuts out a bit of contention at the ISP, you're still on the same level as everyone else at the exchange etc.
Phil99 said:According to Eclipse you're on an UP TO 8Mbps line. This can vary due to factors including (but not limited to):
- Your equipment (some USB modems can't handle full speed)
- Your phone line (speed the line syncs at depends on quality of line)
- Exchange contention
- ISP contention
- Download server capacity
Deathwish said:Im guessing that they are just shaping everything thats encrypted, rather than a port.
Distance is completely irrelevant, it's totally down to line quality.RobH said:I don't see the most inportant one there, distance for your exchange. Your sync speed decreases proportionaly to line length. I see quality of the line but this doesn't necessarily mean distance, you can have a poor quality short line because the wiring in your house for the phone lines is bad.
csmager said:Distance is completely irrelevant, it's totally down to line quality.
csmager said:Distance is one of the many factors that contribute to line quality, but it's not the only one.
Someone with a short aluminium line that runs past a load of noise sources and has dodgy joints in every junctino box might get 1Mb. Someone with a much longer copper line that runs past no noise sources might get 8Mb.
RobH said:are twisted copper pairs used for POTS
Using this theory if you switch to another ISP using BT Wholesale lines you should get the same sync speed as long as it's the same ADSL technology.
Phil99 said:http://usertools.plus.net/tutorials/id/27
What do you get on the test in the link above?
Being on Option 3 only cuts out a bit of contention at the ISP, you're still on the same level as everyone else at the exchange etc.
FrankJH said:The result I just got was 2205kbps using their method of logging in with a BT account with my router
not that decent for an 8mb line is it?
Phil99 said:Unfortunately not, but that test cuts Eclipse out of the loop which means that your speed issues seem to be mainly down to exchange contention (or possibly your equipment)
The annoying thing about that is BTWholesale will only consider it a "fault" if it goes sub-400Kbps, so nothing you can do about it really
can I discount my equipment if my router is registering the 8mb line in full, or not?