Righto, today i had an engineer out to the house for line testing etc. He experienced the drop in connection while here which was good to see from my point. Upon testing, he did not seem troubled by the SNR but more by the attenuation which failed the 2meg speed test im on as my attenuation flexes from 41 to 49 which i believe is above and below the limit for 2meg. So, i phoned AOL and told them to downgrade me to 1meg. Upon doing so ive had a second thought, that they will just limit my usage to 1meg and leave my line as it is. As it stands, i do still connect at 2.2meg and my modem is synced at 2meg speeds. Will they actually change my line speed down or do i need to phone again and explain the circumstances? Because now, im on 1meg and experience the disconnections from my 2meg connection... which is even more frustrating. + The engineer said i may try disconnecting the extensions in the house. He did this before but we could not test to see if the connection lasted but the SNR was up to 20 when he did so. However, looking inside the phone socket thinger.. theres some coloured wires to number pins which as far as im aware are the extensions to the other sockets etc... should i be messing around with these? I dont want to break anything.