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Faulty Ram Socket?

Discussion in 'Motherboards' started by Andromeda1983, 3 Jun 2021.

  1. Andromeda1983

    Wise Guy

    Joined: 21 Oct 2004

    Posts: 1,603

    Location: Wales

    Ok so I have had intermittant crashes with my Asus B550-E since the day I had it but they have been rare lately. However upon installing my new GPU today I decided to check out the ram slots and one of the ram slots seems to have 2 large plastic mounds inside of the slot that seem to be preventing the ram in that slot from making full contact. I tested my ram in the other 3 slots and there was no errors in memtest at all but upon trying the ram in the "faulty?" slot then errors were seen right away.

    A friend was nice enough to test the ram for me in his system as well and the ram came back with zero errors. I have tried removing the plastics from the slot but they seem to be melted and not removable. So would you say this is basically a faulty socket issue. Think about getting a new motherboard tbh!
     
  2. mickyflinn

    Capodecina

    Joined: 23 Mar 2011

    Posts: 11,465

    Location: West Side

    Send it back sounds faulty.
     
  3. Andromeda1983

    Wise Guy

    Joined: 21 Oct 2004

    Posts: 1,603

    Location: Wales

    Yeah running ram in 1/3 for now, will buy a new motherboard tomorrow and RMA this, thanks micky
     
  4. Cyber-Mav

    Capodecina

    Joined: 30 Jul 2005

    Posts: 15,717

    Location: Midlands

    got photos of the slots?
     
  5. SypherSage

    Associate

    Joined: 11 Jun 2021

    Posts: 30

    Location: Bexley

    If it were my board i'd try and pick the plastic mounds out of the socket since ram socket pins are quite durable and not easy to break. If you're uncomfortable with this defo RMA it or send it back to the original manafac.
     
  6. Kostyantyn Maslov

    Associate

    Joined: 17 Nov 2020

    Posts: 38

    100% send her back