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guy on ebay claiming mobo I sent has broken pins

Discussion in 'Motherboards' started by db2431, 1 Feb 2020.

  1. db2431

    Gangster

    Joined: 14 Dec 2006

    Posts: 373

    What are my options?The picture of the board in my ebay listing clearly shows the pins are not bent, zoomed in on the left, his picture shows bent pins.I know ebay always sides with the buyer.Do i have any options here?

    https://i.imgur.com/IeLA3VP.jpg
     
  2. keylion

    Gangster

    Joined: 17 May 2003

    Posts: 427

    Location: Lancashire

    I had the same thing, but I hadn't put a picture of the uncovered socket in the listing. Lesson learnt. Even with a picture I don't think you'll end up convincing ebay that it is the buyers problem. A refund will have to be issued and the board sold with the damage declared. I ended up about £50 down plus you have to cover the return postage. Don't think I'd ever sell a motherboard on ebay again.
     
  3. keylion

    Gangster

    Joined: 17 May 2003

    Posts: 427

    Location: Lancashire

    With a steady hand, a good eyes and a pair of tweezers you may be able to straighten that, doesn't look too bad.
     
  4. Moley

    Mobster

    Joined: 29 Aug 2006

    Posts: 3,365

    Location: In a world of my own

    Does the board in his picture have the same serial number as the board you sold........?
     
  5. db2431

    Gangster

    Joined: 14 Dec 2006

    Posts: 373

    I didnt note the serial, stupid mistake.His feedback was near perfect, 700+.The picture he sent was just the close up i posted.Am i wasting my time fighting this even the pic i took on the listing clearly shows no bent pins?
     
  6. Mcnumpty2323

    Mobster

    Joined: 21 Dec 2019

    Posts: 3,538

    That's why I don't sell my stuff
    On ebay any more they break it and
    No way you can prove you sent
    A working item
    Photo of serial number doesn't prove
    That's what you sent them etc
    Got sick of it in the end
     
  7. hyperseven

    Sgarrista

    Joined: 1 May 2013

    Posts: 7,927

    Location: M28

    Wasting your time. They will just say your listing pic could have been taken any time and that you sent it damaged.
     
  8. Joxeon

    Mobster

    Joined: 15 Oct 2019

    Posts: 4,705

    Location: Uk

    I always mark the stuff I sell with a UV pen incase it was swapped with a damaged item. that said the guy probably tried putting the CPU in the wrong way round then after realising he had damaged it opened a case against you.

    Unfortunately there isn't much you can do when this happens other than relist as damaged or trying to repair it yourself.

    You could always say you didnt receive the retuned item and refuse a refund but then that would depend on how its returned etc as courier or tracked post will have a delivery record.
     
    Last edited: 1 Feb 2020
  9. Glanza

    Capodecina

    Joined: 13 Mar 2007

    Posts: 10,721

    Location: South Yorkshire

    Sadly this is usually what happens with selling boards on Ebay, been happening for over 10 years where the buyer damages it or swaps it for their damaged one.
     
  10. bloodiedathame

    Sgarrista

    Joined: 11 May 2007

    Posts: 8,050

    Location: Surrey

    Ask him for the serial number of the board so you can cross reference what you sent. Even if you don't have it you might be able to call his bluff.
     
  11. Toasty

    Mobster

    Joined: 21 Oct 2002

    Posts: 2,586

    Location: Sunderland

    Yeah you are screwed unfortunately. I got burned selling an immaculate Rampage V E10. Guy bent a few pins and sent it back, even had pics of the socket in the listing but EBay sided with him as the return had been delivered to me, they don’t want to know.
     
  12. b00merang69

    Perma Banned

    Joined: 27 Sep 2019

    Posts: 2,578

    Did you send the Mobo covered in dust like that?
     
  13. willhub

    Capodecina

    Joined: 3 Jan 2006

    Posts: 23,606

    Location: MediaCityUK

    eBay is horrible to sell, I tried to sell a laptop on there and a hacked eBay account bought it, luckily I cancelled the sale, the guy was communication through message and I could have lost out of a lot of money as I'd have got the money then posted it and had it took off me.
     
  14. Illuminist

    Soldato

    Joined: 26 Sep 2017

    Posts: 5,557

    Location: In the Masonic Temple

    Sent a full pc padded to high heaven inside and out, the buyer said it was broken on arrival due to poor packaging...... sent ebay a photo , won the refund, got the pc back, and they had unplugged the gpu from the socket... thats all it took for ebay to believe the pc was "faulty"... well its not going to work without a gpu. I hate ebay for that, it should be protecting the sellers equally.

    And the number of times an auction ended with someone buying with a dodgy account that ebay then message me saying they have been removed from ebay.... jeez
     
  15. Gray2233

    Mobster

    Joined: 25 Oct 2010

    Posts: 3,911

    This.

    If he is trying to scam you he might well crap the bed when you ask for the information, there's no harm in giving it a go.
     
  16. varkanoid

    Capodecina

    Joined: 31 Dec 2007

    Posts: 11,378

    Location: The TARDIS, Wakefield, UK

    To me picture shows two different motherboards. I think you need to be clever.

    I would first question the dust build up as if the pins were bent he could not use it so why is there dust if he could not use the board!
    If he takes it to an EBay dispute then do not accept it dispute it take it to the end. If you refuse to return or refund he will have to either accept it or let Ebay decide.
    Do not give in. In your defence put on the case the picture showing BOTH sockets as per above and in the text also state that you did not send a dusty board and state how come there is
    dust on his picture if he can not use it as the pins are bent. Also ask him for a picture showing the serial number and a full shot of the board. Then state to ebay its not your board.

    Let Ebay decide as you have nothing to lose. If Ebay go in your favour a win. If Ebay dont then its pap Ebay but they may let you appeal. If you just give in and accept a return/refund then he has won 100% where as if it goes to Ebay you have 50/50 chance.

    Ebay does not always side with the buyer. I've found recently the shift is starting to change towards the seller as I think they have finally cottoned on that sellers are getting ripped off.

    In fact looking at the picture again I can see at least another 8 pins that have been damaged outside the blue square if you look at your picture, even though its poor the pins are coloured in uniform but because he has used a flash any pin slightly out of place has reflected the light back and there are a lot more slightly damaged pins than the ones in the blue square.
     
    Last edited: 1 Feb 2020
  17. Tetras

    Mobster

    Joined: 22 Jun 2006

    Posts: 3,730

    Buyer feedback is pretty much worthless now that you can't leave a neg, feedback left for others tends to be more revealing, but even then it is just a crapshoot. I wouldn't sell anything electronic or worth more than £20, buyer guarantee and no buyer feedback makes it scammers paradise, there was one that did dozens and dozens of people with this "didn't receive", "broken pins", "doesn't work" nonsense and he's still on there, still doing it, years later. At least try to get it returned to you and you can sell the board for parts and the accessories separately, I/O shields alone can go for a tenner. Not much I know.
     
  18. james.miller

    Capodecina

    Joined: 17 Aug 2003

    Posts: 19,398

    Location: Woburn Sand Dunes

    The dust is in the first photo. It's filthy.
     
  19. pandem0nium

    Mobster

    Joined: 5 Dec 2010

    Posts: 3,058

    Location: Solihull

    I would say in communication with the buyer that serial numbers have been recorded and that the item has been marked with a UV pen. It may well scare them off.

    Did you send the board with the socket protector in place?
     
  20. faz123

    Associate

    Joined: 5 Feb 2007

    Posts: 81

    not good reading this when ive just put a board on ebay lol.oh well just have to see how it goes