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Help a newbie out: 2080 TI thermal throttling?

Discussion in 'Graphics Cards' started by Devvie, 20 Jun 2020.

  1. Devvie

    Associate

    Joined: 20 Jun 2020

    Posts: 5

    Hey everyone,

    I bought a used Gigabyte 2080 Ti XTREME just a few days ago, and now I try to solve the mystery of a jet hiding in my PC case.

    Here are some screenshots of my "benchmark" results. Maybe someone can make sense of it, what the issue could be: https://imgur.com/a/jzt7vcz

    I just launched GTA 5, put it in 4K and mostly ultra settings, then started the prologue, and paused it at a demanding scene. In MSI Afterburner the lows are when the game is in the background, and the highs when it's focused. The same for HWiNFO, only the picture on the left was taken before launching the game.

    Now what I noticed:
    1. It takes only a few seconds for the GPU to go into some kind of "emergency mode" and ramp up the fans to 4000RPM.
    2. The specs say the max temperature for the card is 89C, and as far as I know cards usually start to throttle around 84C, so I don't get it why it tries so hard to keep temps below 79 degree.
    3. The clock speed fluctuates between 1500-1800, I guess this is how throttling works and how it deals with high temps.
    4. Another weird part is that the GPU usage peaks and sometimes stays on 100 percent, which drastically slows down the system, in the game and outside of it. I wonder if this is something normal, or if it could be avoided/limited somehow?
    5. On the other hand, on both charts I can see power limit appearing and being active, is that okay? Since on HWiNFO "performance limit - thermal" was never on, so how is this related to thermal throttling? I have an EVGA G3 750W 80+ Gold, for power delivery that probably should suffice.
    6. The last thing is that the core clock reaches 1950MHz, and mostly stays around the 1800s, which is new for me, since the specs only say a 1770MHz boost clock, but I assume this is okay
    My only guess (and what other threads I found kinda confirm) is that after a year the thermal compound for this specific model gives up and it's necessary to apply some new. So if somebody could confirm that what's happening is ACTUALLY thermal throttling, I might just go with it, and do it myself soon (no warranty on the card anyway).

    Any feedback would be appreciated! Cheers!

    TL;DR: Is my GPU thermal throttling? And should I try and reapply thermal paste on it?
     
    Last edited: 20 Jun 2020
  2. wookiee87

    Wise Guy

    Joined: 28 Aug 2017

    Posts: 1,490

    Location: united kingdom, shropshire

    just checking online and the fans reving up to around 4k isnt right a common fault on the Gigabyte 2080 Ti XTREME, don't repaste the card as you'll viod the warranty, The fault is most likley in the software side (bios), if your able to try and return it explaing the issues and keep hold of that cash for the next gen cards that will be out in the next few months
     
  3. Devvie

    Associate

    Joined: 20 Jun 2020

    Posts: 5

    Thanks, but I can't RMA it anyway, unfortunately. Bought it under £900 (now I see why..) as a temporary card until Ampere. No box, no invoice, nothing.

    So even if it's under warranty I'm out of luck. That's why I thought if I could just keep the temps under 80 I might be okay.
     
  4. wookiee87

    Wise Guy

    Joined: 28 Aug 2017

    Posts: 1,490

    Location: united kingdom, shropshire

    contact the person who you bought it from and see if they will give you a copy of thier invoice, if the card is still under warranty then you may be able to get a replacment, however i'm a bit suspicious of the previous owner, if the card had a fault why didnt they go through the rma process or expalin that the card had the problem before selling it.

    most if not all 2080ti will remain fairly quiet right up to the thermal limit of 84 degrees, when a card hits that or goes over the boost clock will drop back to the base clock of 1350mhz to save the card, but 4000rpm on your card isnt right. if your unable to rma the card i dont think a repaste will help as the issue looks to be software related, only way around it is to slap a waterblock on it, but if your going for ampere soon it'd be a terible waste to buy a block.
     
  5. Devvie

    Associate

    Joined: 20 Jun 2020

    Posts: 5

    That's ___y for you..
    Thanks, I think I'll take your advice and leave it alone. And the funny thing is, that I only have some liquid metal on me, so I was ready to risk putting that on it, that's how upset it made me.
     
    Last edited: 20 Jun 2020
  6. wookiee87

    Wise Guy

    Joined: 28 Aug 2017

    Posts: 1,490

    Location: united kingdom, shropshire

    if you paid via paypal you could start a dispute, if the seller didnt state the product has a fan rev problem then you're intitled to a refund, also edit the auction site out too, as per the rules no competitor hinting :)
     
  7. Devvie

    Associate

    Joined: 20 Jun 2020

    Posts: 5

    Well, I was restless so I did it anyway, haha. Now it's running at 1980MHz (no idea how lol) and staying at 59C... I guess we found the culprit, the TIM was bone dry and almost non-existent. Mind you, this is not a benchmark I'm running, but at this point it was way over the point of 79C and 4000RPM failsafe on. I'm happy now :)
     
  8. wookiee87

    Wise Guy

    Joined: 28 Aug 2017

    Posts: 1,490

    Location: united kingdom, shropshire


    does the card's fans rev up now after the tim has been changed?, could have been dried paste all along if the card is working properly now, 1980mhz is perfectly normal boost behavoir for most 2080 ti's so you've nothing to worry about there :) and the 59 degrees is a very good temprature too :)
     
  9. Devvie

    Associate

    Joined: 20 Jun 2020

    Posts: 5

    I didn't try making the card reach 80C again, so I can't confirm if it's still happening or not. But I actually ran some Time Spy stress tests in loop, to see what's going on, and it will stay at 76C with 75% fan speed and ~1850MHz core. So ever everything looks fine now! :D After the problem was solved I instantly moved on to thinking about OC haha
     
  10. HRL

    Wise Guy

    Joined: 22 Nov 2005

    Posts: 1,679

    Location: London

    Impressive. :)

    I’d start with +100 on the core and +1000 on the memory and see how you get on.

    They seem to be fairly safe bets with the 2080Ti and mine has been running those as a minimum almost since release.
     
  11. BUDFORCE

    Wise Guy

    Joined: 3 May 2012

    Posts: 2,372

    There is a lesson to be learnt there about buying cheap (expensive) graphics card from a popular online auction site.

    You were lucky.
     
  12. TT158

    Gangster

    Joined: 15 May 2020

    Posts: 105

    I had the same issue after buying off eBay. Seller seemed nice but there is no way he didn't know about the issue. After stressing, Googling, and eventually repasting it was all good. I eventually stuck a 360 aio on it and now it's rock solid at 2100Mhz in anything.

    Glad you got it solved. Enjoy :)
     
  13. MrRockliffe

    Mobster

    Joined: 14 Apr 2014

    Posts: 3,451

    Location: Cambridgeshire

    Which case and fan setup do you use? Where is your PC located? On a carpeted floor or desk?