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HELP ME, ANNOYING VIRUS!!

Discussion in 'Windows & Other Software' started by S.A.S, 25 Apr 2010.

  1. S.A.S

    Hitman

    Joined: 10 Jan 2009

    Posts: 572

    Location: London

    i use Microsoft security essentials at the moment (never will after this). and a virus has just infected my pc, i might even be spyware i don't know the actual definition of it.

    it is called Antispyware Win7 and it keeps telling me i have numerous viruses and trojans, which i knows is BS. and keeps popping up and every time i go to open an application such as firefox it says no there is a security risk and shuts the application down. i used my mac to download antimailware bytes, because i read that it would delete it, but the virus will not let me run/install the application. security essentials has scanned my pc and has found the threat its self, but when i click clean my computer, it says not found and closes (suppose the virus has took control).

    please help i have over 1,000 photos, videos and other personal stuff, which i really do not want to lose.
     
  2. UnworthyBean

    Wise Guy

    Joined: 15 Jun 2009

    Posts: 2,461

    Boot into safe mode, Install and run malware bytes.

    Problem solved (Hopefully) ;)
     
  3. Reality|Bites

    Soldato

    Joined: 5 Apr 2006

    Posts: 7,370

    try and install super antispyware, try it in safe mode.
     
  4. Memphis

    Capodecina

    Joined: 13 Jan 2004

    Posts: 12,204

    Location: Inverness

    It's not a virus, it's malware. MSE will never prevent against malicious software that you have to be complicit in installing. You very likely don't have any virus infection at all.

    A system restore to a date you know the malware wasn't there is the easiest way to get rid of it.

    Learning how to avoid these types of infections is better than relying on something that was never going to help you anyway.
     
  5. Destination

    Capodecina

    Joined: 31 May 2009

    Posts: 20,569

    Antispyware Spyware is quite a common infection.
    It will often blokc the downloading of malwarebytes and superantispyware.

    You have need to install from a flashdrive after downloading elsewhere.
    Because of the nature of the beast, many antiviruses currently do not intercept it, but antimalware programs will be able to elimiate it.

    As said above, run malwarebytes in safe mode.


    -edit, as above posters have pointed out, you actually clicked the perverse ad that looks like an explorer window in order to install this 'deep seated' program in the first place. People need to be made awrae of what their antivirus looks like, so they don't click an advert window that states they have an infection.
     
  6. zetec452

    Sgarrista

    Joined: 15 Sep 2003

    Posts: 9,454

    I have had to remove this from a few machines at work recently:
    - Download spybot on another machine
    - Rename the spybot.exe file to iexplore.exe
    - Boot your poorly machine into safemode with networking
    - Install spybot, update and scan
    - Backup your important photos, documents etc

    Jon
     
  7. S.A.S

    Hitman

    Joined: 10 Jan 2009

    Posts: 572

    Location: London

    thanks guy i booted into safe mode and used anti mailware bytes to delete the virus. thanks for the help
     
  8. theheyes

    Sgarrista

    Joined: 17 Jan 2007

    Posts: 8,945

    Location: Manchester

    How did you get it? (so you can avoid doing it again)
     
  9. Destination

    Capodecina

    Joined: 31 May 2009

    Posts: 20,569

    There are stacks of sites which will spam this as a pop-up advert.
    Often innocuous links clicked from google searches.
    Weirdly this type of spyware seems rare within porn type browsing, and often mainly general stuff.
    A google search will often bring this sort of thing up. Searching for jokes brought the same thing to my father, luckily i was stanidng there, saw the window apppear, and showing him it was fake, and showed him to click the red X.

    I've also had to remove it from one of the machines at work, but that was an xp or vista varient. Last summer or so.
     
  10. S.A.S

    Hitman

    Joined: 10 Jan 2009

    Posts: 572

    Location: London

    really do not know, i read somewhere that it spread across file hosting websites masking itself as something else then once downloaded, activated it self.
     
  11. hyperst

    Mobster

    Joined: 16 Dec 2008

    Posts: 4,020

    Location: Lincolnshire

    This, my lad searches sometimes for kids toys and it sometimes brings this pesky thing up, i had it while searching for desktop wallpaper, it seems it gets everywhere

    you can manually delete it, it creates a hidden folder, usually named with just random numbers
     
  12. Aod

    Sgarrista

    Joined: 7 Oct 2004

    Posts: 8,675

    Location: London

    yep.

    it's easy-peasy to get rid off - boot into safemode, go to the start-menu directory of the infected account (from the administrator account, obviously) and use the shortcut to find out where it's installed itself. then just delete the .exe and reboot. then you can download and run malwarebytes at your leisure.
     
  13. oli356

    Soldato

    Joined: 10 Jan 2010

    Posts: 5,321

    Location: Reading

    Time to backup incase anything else happens so you don't lose all of your personal photos and such. Nothing worse then that :(
     
  14. bledd

    Don

    Joined: 21 Oct 2002

    Posts: 46,801

    Location: Parts Unknown

    Did you have UAC enabled?

    Why don't you have a backup of your things if they're so important to you?