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help... Nokia 6680 on Orange fails to startup

Discussion in 'Mobile Phones & Tablets' started by juno_first, 22 Jul 2006.

  1. juno_first


    Joined: 18 Apr 2003

    Posts: 2,575

    Location: England

    My Nokia 6680 on Orange suddenly started displaying this message:

    Phone start-up failed. Contact the retailer

    I have tried with no SIM card, a different SIM card and a different battery but still get the same message.

    The phone has no manufacturers warranty left, I've heard Nokia will flash the firmware to the latest version free of charge; does anyone know where the nearest Nokia service centre is to Stoke on Trent :confused:

    The phone was used by my brother who never messed with installing Symbion programs etc. or the files on C: , he just texted & made calls.

    Last edited: 22 Jul 2006
  2. Dolph

    Man of Honour

    Joined: 17 Oct 2002

    Posts: 49,336

    Location: Plymouth

    Generally, that message means the phone is dead one way or another. If you have Orange care on your contract, that would get you a replacement phone, but if not (and it's out of warranty as you say), you'll either be looking at a chargeable repair via nokia or needing to buy a new phone.
  3. fuz

    Wise Guy

    Joined: 1 Mar 2004

    Posts: 1,551

    Location: Notts

    My 6680 from ebay died last week completely after 3 weeks :(

    This is the factory settings format process that I tried but mine is beyond repair:

    If your phone is seriously crashed and won't boot, you can perform the same hard reset this way:

    Make sure your battery is fully charged.

    Backup your personal data to your computer or an MMC storage card.

    Switch-off your Nokia 6680.

    Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to switch on the Nokia 6680.

    Remember, do not let go the 3 press and hold keys until you see the formatting screen.

    After a few minutes when the process is over, your Nokia 6680 will be back to the original delivered system.
  4. juno_first


    Joined: 18 Apr 2003

    Posts: 2,575

    Location: England

    YAY :D :D

    That worked, thanks a lot...

    The 6680 has now reverted back to the default Orange, as from new :cool:

    I had a similar problem with my Motorola V500, as after trying a dodgy firmware update I borked it, although after finding the emergancy boot loader screen by pressing certain buttons I was able to re-flash a good firmware.

    Handy to know these special button codes.