homeserver issue

joelk2 · 16 Sep 2020 at 21:17

to i have a hp microserver running whs11

its all been running lovely for the past 4 years.

ive just changed my router and now i cant access any of the shares on the server from my pc.

pc & server are both plugged into the same switch as they have been for 4 years.

i can rdp to the server though.

no changes have been made to either machine.

anyone got any ideas?

Throrik · 16 Sep 2020 at 21:37

Default Gateway / DNS correct?

Quartz · 16 Sep 2020 at 21:42

Make sure your router is giving the WHS box as the default DNS.

joelk2 · 16 Sep 2020 at 21:43

Throrik said:
Default Gateway / DNS correct?

it is yeah.

i even set it to auto mode the same as my main pc but not luck

joelk2 · 16 Sep 2020 at 21:44

Quartz said:
Make sure your router is giving the WHS box as the default DNS.

do you mean the other way around? the default dns is the router address?

i had them set to 8.8.8.8 & 8.8.4.4 before but have set it all to auto

Throrik · 16 Sep 2020 at 22:06

Is your router blocking any ports by any chance?

joelk2 · 16 Sep 2020 at 22:17

ive managed to royally mess it up now, disabled my network adapter and dont have a vga cable to plug it in to re-enable. gotta order one and try again tomorrw.

joelk2 · 18 Sep 2020 at 07:58

VGA cable came.
i plugged PC (windows 10) into a switch
i plugged server (WHS11) into the switch

server shows on the network in explorer on the PC.
i can RDP into the server from the PC

i have tried a whole heap of stuff which i have no clue about which i found on google.

netsh things
turn off file & print sharing and turning back on
uninstalling file and print sharing and reinstalling.
created new shares
set server to automatically get ip address
set server to manual ip adress
put server in DMZ in router
turned off all firewalls on both machines.

nothing seems to work.

was working fine until the other day when the only thing that changed was the router which the switch was plugged in to.

but having the pc and server plugged into the same switch and removing the router should remove this from the equation surely?

i also used to be able to use my phone and solid explorer to access the shares on the server which i cant do now either.

half tempted to build a cheap 2nd server and move everything over to that (as im not really a fan of WHS11 anyways)

Deleted member 77746 · 18 Sep 2020 at 08:18

Are you accessing them via IP \\0.0.0.0 (example) or \\daves-server (example)

Do an “IPCONFIG /ALL” in command prompt on both server and pc and paste the contents in pastebin then show us the link here plz.

joelk2 · 18 Sep 2020 at 08:41

cant access using the IP address.

will post the ipconfig info later.

Deleted member 77746 · 18 Sep 2020 at 08:46

joelk2 said:
cant access using the IP address.

will post the ipconfig info later.

In that case it has nothing to do with DNS. Paste ya IP when ya can just to rule out any network settings.

If they match then it’s a WHS issue somewhere.

Quartz · 18 Sep 2020 at 09:24

joelk2 said:
do you mean the other way around? the default dns is the router address?

i had them set to 8.8.8.8 & 8.8.4.4 before but have set it all to auto

No. WHS runs its own DNS.

@joelk2 set up a DHCP reservation on your router for your server, and set the DHCP DNS to that IP address.

joelk2 · 18 Sep 2020 at 11:13

Quartz said:
No. WHS runs its own DNS.

@joelk2 set up a DHCP reservation on your router for your server, and set the DHCP DNS to that IP address.

cool will try that

joelk2 · 18 Sep 2020 at 20:44

server - https://pastebin.com/TpA8GnXM

pc - https://pastebin.com/knK3axgL

Quartz · 18 Sep 2020 at 21:19

Oh wait, you're running 2011? D'oh! It's so long since I've worked on it that I've forgotten most things. You really should upgrade to Windows Server Essentials 2016 (NOT 2019).

That first pic shows that the server is using your router as its DNS. So the question is, does your new router offer DNS? What is your new router? What was your old one?

joelk2 · 18 Sep 2020 at 21:24

Quartz said:
Oh wait, you're running 2011? D'oh! It's so long since I've worked on it that I've forgotten most things. You really should upgrade to Windows Server Essentials 2016 (NOT 2019).

That first pic shows that the server is using your router as its DNS. So the question is, does your new router offer DNS? What is your new router? What was your old one?

new router is a BT Hub 6 (i am on plusnet)

old router was a virgin media one not sure on model.

funny you should mention the DNS though. when i try log onto the OCUK forum i get a DNS error and then it refreshes and sorts itself out

Quartz · 18 Sep 2020 at 21:57

joelk2 said:
new router is a BT Hub 6 (i am on plusnet)

TTBOMK the BT Homehub 6 does not act as a DNS server. It would seem that your old router did. So you need to set up a local DNS server. Something you might like to try is plugging the WAN port of your old router into the new router and then plugging everything into that. Make sure you change the IP range the BT Homehub gives out first.

joelk2 · 19 Sep 2020 at 07:44

Quartz said:
TTBOMK the BT Homehub 6 does not act as a DNS server. It would seem that your old router did. So you need to set up a local DNS server. Something you might like to try is plugging the WAN port of your old router into the new router and then plugging everything into that. Make sure you change the IP range the BT Homehub gives out first.

Aren't isp supplied routers just plug and play though?

I shouldn't need to faff around with DNS things? Server and pc are both set to get ip address and DNS automatic.

Quartz · 19 Sep 2020 at 09:05

joelk2 said:
Aren't isp supplied routers just plug and play though?

Usually.

joelk2 · 19 Sep 2020 at 09:43

Quartz said:
Usually.

Well setting my pc and phone to use a manual DNS has cured that issue that I was having. The server connection issue is still present though