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Internet connectivity issues with VM, is it my fault or theirs?

Discussion in 'Networks & Internet Connectivity' started by Scott Salisbury, 9 Oct 2009.

  1. Scott Salisbury

    Wise Guy

    Joined: 26 Jan 2005

    Posts: 1,588

    Location: Newcastle, UK

    Hi all,

    I'm with VM cable 20Mb and for the past couple of months/weeks I've been experiencing internet problems which have been getting worse and worse. It used to be once or twice a week, now it is almost several times a day.

    I have found that the only way to get connectivity back is to log on to the router's web interface and release/renew the internet IP address. This gives me connectivity instantly.

    What does this mean? Is it a problem with VM or a problem with my router?

    Note: this problem happens on both of my Linksys routers:
    • The older WRT54G
    • The newer WRT54GC

    I have heard reports of people saying that linksys routers are prone to dying for no reason after a certain time, so I'm not sure who/what to blame.

    Any help is most appreciated.
  2. bledd


    Joined: 21 Oct 2002

    Posts: 46,757

    Location: Parts Unknown

    I had a bit of trouble with VM, call them up. they put me on a new server and voila, all troubles gone

    working fine with my WRT54G