Ipad Pro 2017 Randomly Turns Off
- Thread starter Ghuraba
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Associate
nope, i repair macs and ipads for living. iPad batteries don't fail. you might have a problem with the CPU
Could be, the iPad turns off (or restarts) if it can't support the current required. Apple replaces the iPad entirely and gives you a refurbished one if you take it for a battery service (about £100 if out of warranty).
I took to the apple store and they did all the checks and no faults are reported. The battery was at 82%. It actually turned off right in front of them and they basically said tough luck. Not great for a £720 purchase for 30 months of use. It rarely turns on now, when it does it might stay on for seconds or hours. But is basically unusable now.
Soldato
Out of interest how long would you expect it to last?
I am not the OP but I personally expect all hardware to last until it’s obsolete. Batteries being the exception.
Soldato
Obsolete is a broad term and doesn’t really answer the question 
Not having a pop and I’m not saying I disagree with OP simply trying understand how long he or she thinks it should last.
Not having a pop and I’m not saying I disagree with OP simply trying understand how long he or she thinks it should last.
Soldato
If there’s nothing wrong with it in apples fault checking then simply arrange for a mail-in battery repair for £100. You’ll get a refurbished iPad back so even if it wasn’t actually the battery causing the problem you still get a totally different iPad back again.
Does it exhibit the same behaviour while it's connected to a power source?
That is a good question and any answer I have will be subjective jimbean. I have an iPad Air 2 from 2014 going strong so that is 6 years old. This is the first real hardware failure I have ever had with any electric devices that I have basically been told to bin it, PC builds included for the last 20 years. So I guess I can’t complain. Spending £720 for 30 months is not what I call value for money. Five years would be nice as after that time hardware improves, older devices become slower and IOS support would probably end for older devices. Probably depends on if you need each new iteration of a device for your needs and you have that in mind year to year. When I buy electronics I expect/hope they last till I upgrade/replace them.
Same behaviour while plugged in KIA. It worked perfect for 30 months then within 2 weeks went from turning off 1 time a day to not turning on at all, mostly.
I did replace it with the new IPad Pro 2020, what a fool I am. Still prefer the older model with Touch ID and slimmer design.
Same behaviour while plugged in KIA. It worked perfect for 30 months then within 2 weeks went from turning off 1 time a day to not turning on at all, mostly.
I did replace it with the new IPad Pro 2020, what a fool I am. Still prefer the older model with Touch ID and slimmer design.
I am not sure what you mean. Send it to Apple for a new battery that I pay £100 for and if it doesn’t turn on or work they will replace it?
Soldato
Well if there’s no fault with it other than a suspect battery then the battery replacement service should see it replaced
Soldato
correct. And even if it’s not the battery, because they actually just give you a refurbished iPad, you would get shot of whatever the problem actually is.
Soldato
Agreed it is why I asked the question, for me 4 years should be expected with 5 years for me being it owes me nothing. Intrigued with what people’s expectations are as people inevitably have different ones.
Commissario
Have you tried resetting it and starting from scratch? It could be software related.